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Makro PRO

Lead Data Scientist (Retail & Wholesale, AI Initiatives), Lotus's

Nuan Chan , Thailand
full-time

AI overview

Drive AI and advanced analytics initiatives to enhance retail performance, leading a team of data scientists in a collaborative, agile environment.

Responsibilities

Leadership and Strategy

  • Drive the end-to-end AI and Advanced Analytics initiatives to support CP Axtra’s Retail & Wholesale businesses.
  • Develop and execute a forward-looking AI strategy that delivers measurable impact on revenue growth, cost efficiency, and customer engagement.
  • Serve as a bridge between business and technology, ensuring AI adoption and scaling across multiple business units.
  • Stay updated on global and local AI trends, including Generative AI, personalization, forecasting, and optimization, to strengthen CP Axtra’s competitive edge.

Analytics and AI Execution

  • Lead the design, development, and deployment of machine learning and AI models, including personalization engines, pricing optimization, demand forecasting, inventory management, and GenAI/NLP applications.
  • Oversee experimentation, validation, and monitoring of AI/ML models to ensure scalability, reliability, and business integration.
  • Ensure close collaboration with data engineering teams to enable robust pipelines and MLOps for production-grade solutions.

Business Partnership

  • Partner with Retail Operations, Marketing, Sales, Supply Chain, Finance, and IT to co-create AI use cases and drive adoption.
  • Build strong relationships with stakeholders to align priorities, communicate trade-offs, and manage expectations effectively.
  • Act as a trusted advisor to senior executives, translating complex AI insights into actionable recommendations.
  • Evangelize the value of AI and data-driven decision-making across the organization.

People Leadership and Collaboration

  • Mentor and coach a team of data scientists and analysts, fostering a culture of innovation, experimentation, and continuous learning.
  • Promote cross-functional collaboration with Business Intelligence and Data Engineering teams to deliver integrated solutions.
  • Encourage knowledge sharing and build internal AI/ML capability to strengthen organizational maturity.

Performance Monitoring and Optimization

  • Define and monitor success metrics for AI initiatives, such as sales uplift, campaign ROI, operational cost reduction, and customer lifetime value.
  • Continuously assess and optimize AI-driven processes to maximize business impact.
  • Share learnings, case studies, and success stories to build trust and ensure alignment with business leaders.

Requirements

  • Bachelor’s degree in Statistics, Mathematics, Computer Science, Data Science, Economics, or a related field
  • 5+ years of experience in data science, advanced analytics, or AI applications (experienced in Retail or Wholesale domain preferred).
  • Proven experience delivering AI/ML solutions from ideation to production with measurable business outcomes.

Technical Skills

  • Proficiency in Python, R, SQL, and machine learning frameworks (e.g., Scikit-learn, TensorFlow, PyTorch).
  • Familiarity with GenAI and NLP frameworks (e.g., LLMs, LangChain, RAG pipelines).
  • Familiarity with cloud-based data platforms (e.g., AWS, GCP, Azure) and big data technologies (e.g., Spark, Hadoop, Databricks).
  • Experience with data visualization tools (e.g., Power BI, Tableau) and modern MLOps practices.

Leadership and Business Acumen

  • Strong stakeholder management and communication skills across technical and business functions.
  • Proven ability to prioritize and deliver projects with business impact.
  • Understanding of retail and wholesale operations, including customer journey, pricing, promotion, assortment, and supply chain optimization.
  • Demonstrated success in driving AI adoption, gaining executive buy-in, and scaling solutions across organizations.

Benefits

Health Insurance – At Lotus's, we care about your health! Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD

Provident Fund – Lotus's cares about your long-term plan! We offer 3% provident fund.

Year-end bonus – We include variable and performance bonus for our employees.

Attractive Vacations days – Enjoy our attractive annual leave. Let’s say the minimum is 16 days!

No overtime – We work 5 days a week with. We set our own goals and deadlines.

Free car parking space – No more stress or extra cost if you drive to work. We offer free parking space for our employees.

Best Culture

  • Clear focus.
  • Diverse Workplace (Our members are from around the world!)
  • Non-hierarchical and agile environment
  • Growth opportunity and career path

Perks & Benefits Extracted with AI

  • Health Insurance: Health Insurance – At Lotus's, we care about your health! Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD
  • Free car parking space: We offer free parking space for our employees.
  • Paid Time Off: Enjoy our attractive annual leave. Let’s say the minimum is 16 days!
Makro PRO

MakroPRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers by bringing together the best talent to transform the B2B marketplace ecosystem in Southeast Asia Curious. Growth-mindset. User-obsessed. We search for talented people who each bring unique skills and behaviours that will help us build Southeast Asia’s next unicorn. Whether you’re in tech, marketing, finance or client/seller-facing roles, our people bring relentless passion, fast learning and a culture of innovation to every dimension of their work. Every member of our team is open to new perspectives, willing to navigate uncertainty and brings humility and radical candour to the table at all times We are bold, energetic, and thoughtful – grounded in our purpose and family culture, while driven by our passion for digital innovation. Our company is 70% technology, 20% retail, 10% logistics, and 100% heart. Every day, we use leading-edge technologies to understand and help food retailers, hotels, restaurants, caterers, and other businesses big and small navigate supply chain complexities and achieve their goals But the best technology needs to be driven by passionate talent. Aspiring professionals who share our belief in collaboration, diversity, and excellence – those willing to think big, redefine what’s possible, and put customers at the center of their work In return, our commitment to you is to offer a workplace like no other, where ideas can thrive and individuals can be themselves, where colleagues support each other and talent is fairly rewarded, where growth and learning opportunities are the norm not the exception, and where your career can reach new heights

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