Thuma is looking for a Lead Barista to join our New York team. Reporting to the Store Manager, this position will play a pivotal role in the seamless functioning and overall success of our New York Store.
We are seeking a skilled and passionate Lead Barista to be the heart and soul of our cafe experience. As our Lead Thuma Barista, you'll be an integral part of creating a warm, inviting atmosphere, serving exceptional coffee, and providing top-notch customer service and upholding standards within the cafe team.
Key Responsibilities
Be an extension of the Thuma retail team and create an environment where people like to spend time.
Manage cafe inventory, assist in placing orders, and monitoring stock levels in collaboration with the Store Manager.
Ensure compliance of local health regulations are closely followed.
Oversee daily cafe operations, including opening and closing procedures.
Mentor baristas by providing guidance and training.
Ensure exceptional coffee quality through proper brewing techniques and recipe adherence.
Create and maintain a positive and collaborative work environment.
Handle customer inquiries, feedback, and resolve issues promptly.
Collaborate with management to optimize cafe efficiency and performance.
Uphold Thuma's commitment to ethical business practices, sustainability and 6-star customer service.
Have great communication between cafe and retail teams to ensure the cafe is covered and all customers are being assisted in a timely manner.
Develop and implement new coffee offerings and seasonal promotions.
What You’ll Need
Based in New York.
You’re a people person and like interacting with others.
Previous experience as a Lead Barista or similar role in a cafe.
Extensive knowledge of coffee brewing techniques, espresso preparation, and latte art.
Possess a New York Food Safety Manager card or be willing to obtain one.
Proven leadership skills with the ability to motivate and inspire a team.
Excellent organizational and multitasking abilities in a fast-paced environment.
Strong communication skills and a customer-centric approach.
Flexibility to work weekends and holidays as needed.
Why Join Us:
Benefits: Comprehensive medical, dental + vision coverage options with generous employer contributions *
401k: Participation in our 401k program where we will match up to 6% of your contributions*
Paid Time Off: We believe healthy, happy, relaxed people do better work
Extras: 12 weeks of paid parental leave + company sponsored membership at One Medical *
Employee Discount: We provide an employee discount of 40% off all Thuma products
Room Upgrade: A complimentary product credit when you start, worth up to $2,000
* Eligible employees
Who We Are
Thuma is a modern design company specializing in furniture and home goods. We believe simplicity is the ultimate luxury. That the details matter. And that good design is good hospitality.
We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn.
Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.
