Lead/Staff Backend Engineer, Core Chat

AI overview

Collaborate closely with talented engineers to tackle cloud infrastructure challenges and scale innovative microservices within a high-growth startup environment.
At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship. We’re seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it’s Day 1. We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India—embracing both hybrid and remote work to bring the best minds together, wherever they are. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we’d love to talk. This is more than a job—it’s a journey. You’ll have strong experience with either Go, C++, Java/Kotlin, Node.js or Ruby. You’ll hopefully have experience with architecture and mentoring (though not totally necessary), and you’re ready to really put those skills to work. If you thrive in an environment of deep thinking, impactful research, and startup-paced execution, ASAPP is the ideal place for you. What you'll do
  • Join a team of great engineers that owns parts (microservices) of our product
  • Collaborate with other engineers and teams to develop new features, improvements, and fixes to handle our current and future scale
  • Be in touch with cloud infrastructure challenges and bring solutions to scale
  • Collaborate with our recruitment process in technical interviews
  • Be part of the team’s on-call rotations
  • Collaborate with our platform team defining/maintaining core frameworks
  • What you'll need
  • 5+ years experience building software with either Java, Go, or C++ (we use Go/Kotlin, but we'll teach you if you haven't used it)
  • Self-learner, independent, and have outstanding problem-solving skills
  • Excellent written and verbal communication skills
  • Totally comfortable with all aspects of backend engineering
  • What we'd like to see
  • BS or MS degree in Computer Science, or equivalent hands-on experience
  • Service Oriented Software Architectures
  • Web service development, REST or SOAP APIs
  • Scalable distributed applications experience
  • Benefits
  • Competitive compensation
  • Stock options
  • Healthcare for the family group
  • USD 150 per month in flexible benefits
  • Mac equipment
  • 3 weeks of vacation
  • English lessons
  • ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at [email protected] to obtain assistance. #LI-SL1 #LI-Remote

    Perks & Benefits Extracted with AI

    • Health Insurance: Healthcare for the family group
    • Other Benefit: Mac equipment

    Improve customer experience and radically increase agent productivity at the same time. Make every agent your best agent using ASAPP. This AI-native software platform augments agents, guiding them on what to say, what to do, throughout each interaction.

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