Laserfiche Systems Analyst

divThe Laserfiche Systems Analyst is responsible for driving business innovation and enterprise-wide solutions using Laserfiche Cloud across the enterprise. This role combines hands-on Laserfiche system administration with business analysis, systems analysis and project management to deliver scalable, secure and well-architected solutions that can be spotlighted in the Solutions Marketplace. The role partners closely with BTO, ITS, Development and business stakeholders to translate needs into clear requirements, prioritize work and drive delivery from intake through deployment and adoption./divdiv /divdivbLocation/b:/divul style="margin-top: 0.0in;"liHybrid: Three days per week (Tuesday, Wednesday and Thursday) in-office in Long Beach, CA./liliRemote work from home on Mondays and Fridays./liliAbility to work flexible hours when needed to accommodate traveling for marketing events./li/uldivbAbout the Role - Key Responsibilities:/b/divdiv /divdivuSolution Design, Enablement and Continuous Improvement /u/divul style="margin-top: 0.0in;"liDevelop or improve business processes leveraging Laserfiche capabilities to deliver enterprise and departmental solutions/liliServe as the primary point of contact for internal research, analysis and testing needed to support Laserfiche enhancements and development efforts/liliIdentify opportunities for new platform capabilities and integrations, including reporting and analytics (e.g., Power BI dashboards)/liliCreate and maintain solution documentation and end-user guidance to support adoption and operational continuity/liliSupport change management activities, including training, communications and stakeholder enablement/li/uldiv /divdivuLaserfiche Platform Administration/u/divdiv /divul style="margin-top: 0.0in;"liConfigure and maintain the organization’s Laserfiche Cloud repository, including user access, roles, groups and permissions/liliConfigure and maintain workflows and automation solutions within the Laserfiche ecosystem, including process automation security and operational monitoring/liliManage data connections and integrations between Laserfiche and integrated systems, including databases and line-of-business applications/liliSafeguard Laserfiche information in accordance with Laserfiche Information Security Policies/liliSpeak and present both internally and externally regarding solution approach, outcomes, and platform capabilities as needed/liliProvide practical guidance to stakeholders on how to use the platform effectively, securely and consistently/li/uldiv /divdivuBusiness Analysis and Project Management /u/divdiv /divul style="margin-top: 0.0in;"liManage Laserfiche-related projects from intake through delivery, including scope, schedule, risks, dependencies and communications/liliElicit, document and validate requirements, user stories, acceptance criteria and process maps for Laserfiche-enabled solutions/liliFacilitate stakeholder reviews to clarify scope, benefits, tradeoffs and implementation approach/liliSupport testing activities by defining test scenarios, coordinating UAT and confirming outcomes meet business and compliance needs/liliEstablish and maintain project artifacts, including plans, status updates and change communications/liliTranslate business requirements into system configurations and solution designs using Laserfiche Cloud/liliAssist with other BTO projects involving enterprise systems as needed/li/uldiv /divdivbAbout You - Essential Qualifications:/b/divdiv /divul style="margin-top: 0.0in;"liExperience administering or implementing enterprise software platforms, preferably content management and workflow automation solutions /liliHands-on experience with system configuration, access management, and troubleshooting in cloud and hybrid environments/liliDemonstrated business analysis skills, including requirements gathering, process mapping and stakeholder facilitation/liliDemonstrated ability to manage projects, organize priorities, and drive action items to completion/liliStrong analytical and problem-solving skills with attention to detail/liliClear written and verbal communication skills, including the ability to explain technical concepts to technical and non-technical audiences/li/uldiv /divdiv /divdiv /divdivThe salary range varies, and pay is based on several factors including but not limited to education, certifications (if applicable), candidate’s geographic region, job-related knowledge, skills and years of experience amongst other factors. /divul style="margin-top: 0.0in;"liSalary range from $90K-$120K/li/uldiv /divdivbPerks Benefits at a Glance      /b                            /divul style="margin-top: 0.0in;"liGenerous time off:/li/ulul style="margin-top: 0.0in;"ul style="margin-top: 0.0in;"li15 Days of Vacation/li/ul/ulul style="margin-top: 0.0in;"ul style="margin-top: 0.0in;"li3 Floating Holidays/li/ul/ulul style="margin-top: 0.0in;"ul style="margin-top: 0.0in;"li2 Paid Volunteer Days/li/ul/ulul style="margin-top: 0.0in;"ul style="margin-top: 0.0in;"li9 Paid Holidays/li/ul/ulul style="margin-top: 0.0in;"liHybrid Work Environment/liliFree Parking: covered and EV charging stations/liliVarious 401 (k) Investment Options and Generous Company Match/liliHMO and PPO Medical Care Options (Employees are fully covered under HMO)/li/uldiv br /Applicants must be authorized to work for Laserfiche in the United States on a full-time basis without the need for employer sponsorship. We are unable to sponsor new employment visas, or take over sponsorship of existing employment visas, at this time./divdiv /divdivbAbout Us:/b/divdiv /divdiva href="https://www.laserfiche.com/?_gl=1%2A1ta84so%2A_gcl_au%2ANjA3NDEzNjc2LjE3NzM2ODgyMzUuMTc2MTg4ODQ3OS4xNzczOTM4MDE4LjE3NzM5MzgwNTQ."Laserfiche /ais a global leader in intelligent document management and business process automation, dedicated to helping organizations drive digital transformation. Headquartered in Long Beach, California, Laserfiche empowers businesses of all sizes—from dynamic startups to Fortune 500 enterprises—to accelerate productivity, improve collaboration, and deliver exceptional customer experiences./divdiv /divdivThrough scalable workflows, customizable digital forms, and AI-powered automation, the Laserfiche platform enables teams to simplify complex processes and operate with greater efficiency. Our no-code solutions empower employees to innovate, adapt quickly, and make data-driven decisions that move their organizations forward.br / br /With a strong global presence and offices across North America, Europe, and Asia, Laserfiche is recognized for its commitment to innovation, quality, and customer success. Our people-first culture fosters professional growth, continuous learning, and collaboration—making Laserfiche a place where talented individuals can shape the future of digital enterprise technology./divdiv /divdivLearn more about our team a href="https://laserfiche1.wistia.com/medias/xelunw23au"here./a /divdiv /divdiva href="https://www.laserfiche.com/?_gl=1%2A1ta84so%2A_gcl_au%2ANjA3NDEzNjc2LjE3NzM2ODgyMzUuMTc2MTg4ODQ3OS4xNzczOTM4MDE4LjE3NzM5MzgwNTQ."Laserfiche/a complies with all Equal Opportunity and Affirmative Action regulations. Laserfiche makes all employment decisions – such as recruiting, hiring, training, promotion, compensation, professional development practices, discipline and termination – without regard to race, religion, color, national origin, ancestry, citizenship, sex, pregnancy, age, creed, physical or mental disability, medical condition, genetic characteristic, marital status, veteran status, gender identity/expression, sexual orientation or any other characteristic protected by law, except as may be permitted by law.                                                       /divdiv /divdiva href="https://www.laserfiche.com/?_gl=1%2A1ta84so%2A_gcl_au%2ANjA3NDEzNjc2LjE3NzM2ODgyMzUuMTc2MTg4ODQ3OS4xNzczOTM4MDE4LjE3NzM5MzgwNTQ."Laserfiche/a provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Talent Acquisition at a target="url" href="https://www.laserfiche.com/contact/"https://www.laserfiche.com/contact//a/divdivor 562-988-1688. /divdiv /divdivPursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation./divdiv /divdiv#LI-Hybrid/divdiv /div