Language Service Project Coordinator

Familiarity with business cultures and practices in the APAC region

About KUDO

KUDO is a Series A tech start-up based in New York. As the world leaders in live speech translation technology, we enable individuals and organizations across every continent to communicate with each other in any language—on any platform. What's our secret? A marketplace of 12,000 professional interpreters, combined with a Patented AI Speech Translator. If you are looking for an exciting, high-growth start-up environment and the chance to contribute to a global mission to spread language accessibility through innovation, check us out at kudo.ai.

Our Team

While KUDO is headquartered in New York, our remote team is globally distributed and culturally diverse, with employees spanning every continent. We have teams, partners, and customers across North America, Europe, Asia, and South America. We are eagerly seeking talented individuals to join us in our vision to give everyone the power to understand and be understood in their own language. And being a Series A start-up, we can guarantee hard work but a lot of virtual socials, competitions, learning opportunities, and fun along the way.

The Opportunity

The Language Services Project Coordinator (APAC) position is an outstanding opportunity to join a vibrant, disruptive technology company operating a cloud-based platform for multilingual web conferences, online meetings, live events, and more. In this role, you will coordinate client meetings and events, staffing professional simultaneous interpreters to make their event a success. You will also collaborate closely with all departments across KUDO to create a seamless customer experience.

Primary Responsibilities

• Source qualified simultaneous interpreters per language and expertise, vetting their credentials, ensuring adherence to confidentiality protocols, and professional standards.
• Schedule comprehensive onboarding webinars for professional simultaneous interpreters, verifying their technical setup and performance in online environments.
• Build and maintain a comprehensive database of freelance interpreters with complete profiles, specializations, and performance metrics.
• Coordinate end-to-end meeting logistics, matching clients’ interpretation requests based on subject matter expertise, languages, and interpreters’ availability. This includes interpreter staffing, preparation materials, and payments, ensuring a seamless execution from staffing to wrap-up.
• Monitor live interpretation assignments in real time and provide immediate support to operators and interpreters as needed.
• Track accurate meeting data and assignment outcomes, including documenting incidents and feedback, to support strategic resource planning and implement service quality improvements.
• Foster a collaborative and engaging community among KUDO Certified and KUDO Pro interpreters, promoting knowledge-sharing and professional development.

Minimum Requirements

Education & Experience

• Bachelor’s degree in Business, Communications, Hospitality, or a related field.
• 2 years of experience in meeting/event coordination or project management or a related role.
• Knowledge/experience working with simultaneous interpreters or multilingual events is a huge plus.

Technical Skills

• Proficiency with virtual meeting platforms (e.g., Zoom, Microsoft Teams, Webex, or similar).
• Experience with project management or scheduling tools (e.g., Monday.com or CRM systems).

Soft Skills

• Strong organizational and multitasking abilities to manage multiple meetings/events simultaneously.
• Excellent communication skills (written and verbal) for client interactions, training, and cross-departmental collaboration.
• Problem-solving mindset and ability to adapt to last-minute changes or technical issues.
• Customer service orientation with a focus on delivering a seamless client and interpreter experience.

Language & Collaboration

• Fluency in English (additional languages are a strong plus).
• Ability to work collaboratively with teams across departments (e.g., Client Management, Technical Support).

What We Offer

✅ Join a mission-driven organization and help the world communicate effortlessly in any language.  

✅ Collaborate with a diverse and global team spread across 18 countries, learning from professionals with different cultural backgrounds.

✅ Be part of a recognized success story! We are proud to have been named Forbes' Best Startup Employer and featured in Times Magazine's Top 100 Innovations last Year.   

✅ Experience a company culture that values innovation, transparency, and collaboration, fostering an environment where your ideas and contributions are encouraged and recognized.  

✅ Enjoy the benefits of a remote work setting, offering autonomy, flexibility, and a comprehensive package that includes generous PTO, regional Hub Hangs, and the necessary hardware and accessories to power your remote experience.  

✅ Take ownership of your future through our Stock Option program, giving you the opportunity to become a stakeholder in our exciting journey.

The principles of diversity and inclusion are essential to the success of KUDO. We are committed to being an equal opportunity employer. We value the diversity in our employees, and we do not discriminate based on race, religion, color, national origin, sex, sexual orientation, disability, gender identity, veteran status, or any other legally protected status.  

KUDO will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please contact us to request accommodation.