KYC Client Onboarding Officer

• Conduct essential KYC screenings and reviews for Moomoo members, cross-verifying data from diverse independent research sources by KYC procedures.
• Collaborate effectively with internal and external stakeholders while upholding awareness of AML/KYC regulatory requirements and compliance due diligence functions.
• Autonomously execute tasks while adhering to quality standards under leadership direction.
• Assist in issue resolution and communication under guidance from leadership.
• Resolve Moomoo member account issues, including a comprehensive documentation review for compliance fulfilment.
• Provide policy and procedures interpretation with key stakeholders & clients.
• Update forms as per local regulations and work closely with Compliance Operations to expedite documentation reviews and provide clarifications.
• Follow up with customers to ensure timely information submission.
• Ensure all tasks align with our policies and regulations.

Requirements

• Bachelor's degree or equivalent with a focus in business, accounting or finance;
• 1-2 years of AML/CTF experience;
• Excellent verbal and written communication skills in English;
• Excellent digital literacy, including MS Office application knowledge and a broad understanding of securities and investments;
• Strong research and analytical skills and comfortable working under tight timelines;
• Works effectively and independently while being a team player;
• Preferred, though not mandatory, possession of RG146 accreditations for general advice and securities. Full training and accreditation are available if required.