Korean speaking Team Manager

AI overview

Drive leadership and team performance by managing up to 50 Game Presenters while introducing innovative practices and optimizing team dynamics within a multicultural environment.

To attract those who successfully started their development in managerial role and would like to continue mastering their leadership skills by managing high performing teams of Game Presenters (up to 50 direct reports) and add value to our thriving business by bringing best practices and fresh ideas from various industries.

Your duties will be:

Manage, supervise, coach, motivate and build team spirit
Present new ideas and policies to prospective teams
Work within your own team/s to produce the required results and to meet company targets
Analyze employee data and performance
Manage employee expectation and eventual requests
Manage and publish employee schedules and vacations
Establish and maintain cross-departmental cooperation
Work with internal systems (JIRA, TTS, WIKI, Nevos etc.)
Provide, when required, additional job training to game presenters/shufflers, as well within the department
Handle disciplinary cases
Handle and manage monthly bonus distribution
Induction of new members to your team
Manage projects and deadlines set by your direct managers
Propose initiatives and ideas that will benefit the department
Manage adhoc situations which may occur on shift in an appropriate manner to still be able to deliver all products

Strong communication in English (verbal and written)
Proficiency in Korean
Higher education would be considered an asset
1 year previous working experience in another managerial / lead position or customer Service-related field within iGaming field experience
Strong leadership skills always followed by a professional and open-minded personality
An ability to maintain strict confidentiality
Able to communicate clearly with staff, communicating effectively to establish cooperative linkages amongst the team
The knack for helping resolve interpersonal and interdepartmental issues
An analytical and proactive approach with keen attention to detail
A keen skill for multi-tasking along with excellent problem-solving skills
An approachable, energetic presence thriving in a high-pressure environment
A great work ethic
A diverse understanding of the complexity and dynamics of working within a multicultural environment
Have the same company values: alive, do it right and work together
Lead by example with a great team spirit

PLEASE NOTE WE ARE UNABLE TO OFFER RELOCATION.