Key Account Manager

AI overview

Leverage data-driven methods to analyze customer needs and build strategic account plans for key clients, driving business retention and expansion.
  • Manage a set of key accounts portfolio

  • Analyse the customer’s needs/challenges through data-driven methods and structured planning sessions, and then propose the most effective solutions

  • Identify opportunities to upsell and cross-sell our products and services in the form of total sourcing solutions

  • Design and execute account plans to build deeper relationships and grow sales for each key customer

  • Design engagements and build relationships with top management/ decision-makers of each key customer

  • Focus on ensuring customer success and ROI to drive business retention and expansion

  • Work with relevant stakeholders across departments to develop action plans or customer programs whenever required

  • At least 2 years of experience in B2B sales or key account management, preferably in a digital or e-commerce capacity

  • Possess a good business degree from a reputable college/university

  • Demonstrable track record of developing a portfolio of key accounts on a regional or national level

  • Ability to build relationships with senior managers and decision-makers

  • Ability to engage and communicate effectively with customers at all levels

  • Experience in developing new revenue streams

  • Ability to develop good quality proposals and present to a large audience

  • Ability to facilitate customer solutions workshops or similar sessions

  • Experience in simple program/ project management

  • Demonstrate strong analytical skills to derive insights from related market data

About SEEKSEEK’s portfolio of diverse businesses, which includes Jobstreet and JobsDB in Asia, make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.​Life at SEEKSEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Place to Work 2023 In Tech (third year in a row). In Malaysia, where SEEK’s Asia HQ is located, we received four accolades at the TalentCorp Life at Work Awards 2023, including first runner-up for Best International Organisation and champion for Best CHRO. We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.​

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