Key Account Manager (m/f/d)

TLDR

This role involves managing key partnerships and operational enhancements, driving performance insights while collaborating across various departments.

  • Serve as the primary contact for our partner, managing daily communication and resolving issues.
  • Monitor key metrics, including order volumes, to ensure optimal performance.
  • Work closely with internal teams (e.g., Commercial, Supply Chain, Tech, Data) to drive operational improvements and implement new projects or process enhancements.
  • Provide leadership with regular performance insights, identifying trends, risks, and opportunities.
  • 2-4 years of experience in key account management, project management, or a similar role.
  • Organized and proactive, able to manage multiple projects and resolve issues efficiently.
  • Clear communicator who can effectively coordinate between internal teams and external partners.
  • Strong analytical skills, including data interpretation and performance tracking.
  • Experience with Excel/Gsheets and business intelligence tools (such as PowerBI, Looker or Tableau) is required.
  • Experience in identifying inefficiencies and optimizing processes to improve performance.
  • Works well in a team, building strong relationships across different functions.
  • A €1000 annual L&D budget as well as individual coaching options to ensure you have plenty of opportunities to learn, grow and achieve your goals
  • 26 days of vacation, +1 day every year up to a maximum of 30 days
  • A mobility budget of 35 EUR per month for Deutschland Ticket subsidy
  • A discount on your Urban Sports Club membership
  • Attractive company pension options
  • Unlimited access to an e-learning and development platform, MyAcademy, including online German courses
  • Online discounts with Corporate Benefits and Future Bens
  • A cool discount off your personal Flink orders; be the first to test out new products!
  • A modern and dog-friendly office in the heart of Berlin - lots of delicious lunch spots available within short walking distance

It is our commitment that every applicant will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.

Benefits

Learning Budget

A €1000 annual L&D budget as well as individual coaching options to ensure you have plenty of opportunities to learn, grow and achieve your goals

Dog-friendly office

A modern and dog-friendly office in the heart of Berlin - lots of delicious lunch spots available within short walking distance

Flink is a quick commerce grocery delivery service in Europe that leverages technology to deliver fresh, high-quality groceries to customers in minutes. Focused on sustainability, Flink utilizes electric bikes for deliveries and operates around 150 hubs across 90 cities in Germany and the Netherlands, making it one of the fastest-growing companies in the region.

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