Key Account Manager (m/f/d)

AI overview

Manage and scale Flink's relationships with external delivery partners, optimizing performance and driving strategic initiatives across departments.
  • Serve as the primary contact for our partner, managing daily communication and resolving issues.
  • Monitor key metrics, including order volumes, to ensure optimal performance.
  • Work closely with internal teams (e.g., Commercial, Supply Chain, Tech, Data) to drive operational improvements and implement new projects or process enhancements.
  • Provide leadership with regular performance insights, identifying trends, risks, and opportunities.
  • 2-4 years of experience in key account management, project management, or a similar role.
  • Organized and proactive, able to manage multiple projects and resolve issues efficiently.
  • Clear communicator who can effectively coordinate between internal teams and external partners.
  • Strong analytical skills, including data interpretation and performance tracking.
  • Experience with Excel/Gsheets and business intelligence tools (such as PowerBI, Looker or Tableau) is required.
  • Experience in identifying inefficiencies and optimizing processes to improve performance.
  • Works well in a team, building strong relationships across different functions.
  • A €1000 annual L&D budget as well as individual coaching options to ensure you have plenty of opportunities to learn, grow and achieve your goals
  • 26 days of vacation, +1 day every year up to a maximum of 30 days
  • A mobility budget of 35 EUR per month for Deutschland Ticket subsidy
  • A discount on your Urban Sports Club membership
  • Attractive company pension options
  • Unlimited access to an e-learning and development platform, MyAcademy, including online German courses
  • Online discounts with Corporate Benefits and Future Bens
  • A cool discount off your personal Flink orders; be the first to test out new products!
  • A modern and dog-friendly office in the heart of Berlin - lots of delicious lunch spots available within short walking distance

It is our commitment that every applicant will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.

Perks & Benefits Extracted with AI

  • Dog-friendly modern office: A modern and dog-friendly office in the heart of Berlin - lots of delicious lunch spots available within short walking distance
  • Paid Time Off: 26 days of vacation, +1 day every year up to a maximum of 30 days

Flink is the leading quick commerce player in Europe. We are on a mission to give people back time: You can order your groceries through our app and we deliver to your doorstep in minutes. We carry 2,500 products with focus on the leading brands in each category. We aim for sustainability by making deliveries on electric bikes and utilizing recyclable packaging. Flink launched in February 2021 and already operates in more than 80 cities in Germany, the Netherlands and France. The business generated more than EUR 400m in revenues in 2022 and is operationally profitable. Flink is backed by the world’s most renowned tech investors, including Prosus, Mubadala and Bond and strategic investors like Doordash and REWE. We take great pride in being an inclusive employer that offers equal opportunities, and we celebrate the diversity and multiculturalism of our team. We're growing fast and always pushing ourselves to do better - we play for #1.In your role as a Product Analyst (m/f/d), you will work closely with cross-functional Product teams and drive their decision-making and product development with your analytical work.

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