Key Account Manager - France (d/f/m)

Your mission

Position, Location, Department 
Full-time | France | Sales 
 
Position Summary 
The Key Account Manager is responsible for managing a portfolio of strategic customers, including EPCs, developers, and IPPs, to drive long-term business growth. This role combines commercial expertise, deep market knowledge, and cross-functional coordination to ensure customer satisfaction, maximize account revenue, and strengthen JA Solar’s position as a trusted partner. 
 
Reporting Line 
Reports to the Country Sales Manager France. 
 
Major Responsibilities 

• Account Ownership: Maintain full ownership of assigned strategic accounts, including relationship management, long-term account planning, and revenue growth.
• Customer Relationship Management: Act as the primary point of contact for key customers, building trust with senior stakeholders and ensuring alignment with customer objectives.
• Cross-Functional Coordination: Collaborate with internal teams to deliver seamless solutions, manage contract execution, and resolve complex issues.
• Strategic Planning: Develop and implement account strategies to grow share of wallet, increase customer satisfaction, and secure repeat business.
• Market & Competitive Insights: Gather market intelligence, monitor competitor activities, and provide actionable insights to support sales and marketing strategies.
• Forecasting & Reporting: Provide accurate sales forecasts, track account performance, and report progress to management.
• Event & Stakeholder Engagement: Lead customer events, site visits, and executive meetings to strengthen strategic partnerships.
• Innovation & Solutions: Identifyand propose innovative solutions to meet customer needs and drive long-term collaboration.

Performance Indicators 

• Revenue and margin growth within assigned key accounts
• Retention and satisfaction of strategic customers
• Accuracy of account forecasts and pipeline management
• Success of cross-functional project delivery
• Stakeholder feedback (internal and external)

Your profile

Required Qualifications 

• Bachelor’s degree in Business, Engineering, Renewable Energy, or related field
• Previous experience working for Chinese PV manufacturer is an advantage
• 3–7 years’ experience in utility-scale PV/ESS sales or account management
• Proven track record of managing strategic accounts and closing complex projects
• Deep knowledge of PV policies, market standards, and customer expectations in Central Europe
• English & French: C1 - C2 (professional working proficiency - near native proficiency)

Skills & Competencies 

• Strong relationship-building and stakeholder management skills
• Strategic thinking and business acumen
• Negotiation and problem-solving capabilities
• Cross-functional collaboration and project coordination
• Analytical mindset with a data-informed approach
• Excellent communication and presentation skills

Travel Requirement 

• Frequent travel within France
• occasional travel across Europe as needed