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Evolution

Key Account Manager

full-time

Main Responsibilities:

  • Working closely with internal stakeholders to optimise strategy and ensure KPI targets are met
  • Representing the entire range of the Company’s products
  • Distributing and presenting information to customers about upcoming game releases and opportunities
  • Liaising with in-house resources and operators to undertake promotional campaigns fulfillment.
  • Keeping close track on the performance of promotional campaigns to identify problems or issues that may arise
  • Establishing and maintaining effective key account relationships
  • Act as an intermediary between internal departments and customers
  • Acting as an escalation point for customers for any issues, and drive resolution action
  • Providing root-cause analysis, driving continuous improvement and execution of solutions
  • Proactively assessing, clarifying, and validating customer needs on an ongoing basis
  • Ensuring the timely and successful delivery of Company solutions according to customers’ needs and objectives.

 

The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demand.

Experience & Qualifications Required:

  • Previous experience within online B2B industry, ideally in online gaming industry. Experience as Account Manager (3-5yrs)
  • Sound commercial awareness and knowledge of business development
  • Demonstrate a clear knowledge of how to generate results in a complex commercial environment
  • Experienced at effective client management.
  • Proven team management capabilities
  • Be analytical with the ability to think strategically
  • Have a genuine passion for sales, negotiation, decision-making, and problem-solving
  • Educational background in a related field would be preferred
  • Strong communication and written ability in English (portuguese language would be an asset)
  • Proficiency with Microsoft Office Suite, such as Excel and PowerPoint. Power BI would be an asset.
  • Be presentable, willing to travel and work outside of normal office hours.
  • Any other ad hoc duties related to the role

This position is an excellent opportunity to join the fast-growing Evolution team.

 

Evolution

Evolution is a world-leading Business-2-Business provider in product innovation and software development for online casinos. Thousands of people around the world enjoy our services every day. We are now looking for more ambitious talent to join our team as we break new ground in one of the world’s fastest moving industries.With approximately 14.000 team members across more than 30 locations, the company develops, produces, markets, and licenses fully integrated Live Casino and Slots solutions to gaming operators globally. Evolution operates broadcasting studios in Latvia, Malta, Georgia, Canada, and the U.S. and is rapidly expanding to other locations around the world.In line with our key corporate value ALIVE, we are entrepreneurs who innovate for a living and always look for the next opportunity. We aim to always be in the forefront. Our reliability comes from our commitment to DO RIGHT by acting with integrity in everything that we do and always striving for top-quality in our delivery. We believe that our advantage is that we WORK TOGETHER, and we celebrate our diverse backgrounds as critical to our business success.Are you our next EVOlutioneer?

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