Key Account Manager

Key Account Manager

We are seeking a seasoned Account Manager with a strong background in enterprise sales of complex solutions or consulting services, ideally within the healthcare sector. The ideal candidate will have 10+ years of enterprise sales experience, including at least 3 years in a current role with consistent quota attainment. In this role, you will manage a portfolio of strategic accounts, foster deep client relationships, and drive revenue growth through expansion and upsell opportunities. If you are passionate about delivering exceptional client outcomes and have a proven track record in account management, we encourage you to apply.

About Concord Technologies:

Headquartered in Seattle, Washington, Concord Technologies is one of the largest healthcare information and data transmission hubs, handling billions of documents each year. Within the healthcare ecosystem, Concord’s solutions promote data interoperability through the efficient and secure exchange of critical, time-sensitive, and private documents between independent organizations, including medical records, prior authorizations, patient referrals, and explanations of benefits, among many others. Complementing its document transfer capabilities, Concord’s AI-powered workflow applications allow organizations to receive, ingest, and direct large amounts of unstructured data, while enabling greater efficiency and process intelligence through tools that allow for document recognition, searchability, extraction, archiving, and automation. Concord has over 260 employees across its offices in Seattle, India, as well as remote employees across the U.S. The Company serves more than 200,000 users.

Essential Functions:

• Own the full sales cycle—from discovery to close—driving pipeline growth and revenue within assigned accounts.
• Proactively identify and pursue opportunities to expand Concord’s footprint across strategic accounts.
• Exceed annual revenue targets through effective account management and growth strategies.
• Leverage upsell opportunities within existing accounts to consistently achieve quota.
• Deliver exceptional client relationship management for both new and existing accounts.
• Act as a trusted advisor, helping clients maximize Concord’s solutions to achieve business objectives.
• Manage designated End-User accounts as assigned by sales leadership.
• Drive adoption of Concord Cloud Fax and Concord Connect (Intelligent Document Processing) across all accounts.
• Conduct semi-annual internal business reviews and develop strategic account plans.

Requirements:

• 10+ years of enterprise sales experience in healthcare or consulting services, with a focus on complex solutions.
• Minimum 3 years in current role with a proven record of consistent quota attainment.

Compensation Range: $175,000 - $225,000 OTE uncapped. Range can flux dependent on experience, education/training, etc.

Additional employee benefits at Concord Technologies:

• 401K plan w/ 6% company match (vests immediately)
• Flex-Time off + sick time
• 10 company holidays
• Full suite of health benefits (Medical, Dental, Vision)– employee only coverage covered at 100% (no employee cost). For employees + dependents, Concord covers 60% of premiums.
• Voluntary insurance options:
  • Pet insurance
  • Employee Life and AD&D
  • Spousal Life and AD&D
  • Child Life and AD&D
• Paid Parental Leave program
• Free unlimited ORCA card (Seattle area residents)
• Employee Rewards and Recognition through NectarHR
• Unlimited access to Udemy for Business

Concord Technologies is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.