Key Account Executive - Enterprise - API/CPaaS
Who we are:
Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communications, Contact Center Applications, and Communications APIs.
The API business unit focuses on API/CPaaS solutions which empower organizations with a customizable, omnichannel communications infrastructure, enabling them to connect with customers on their preferred channels throughout their journeys. With our easy-to-use APIs, global platform, and expert support, customers can abstract the complexity of communications and engage with customers in ongoing conversations.
Why this role matters:
This role is crucial for driving the growth and success of Vonage's API/CPaaS solutions, particularly within the Enterprise segment. As a Key Account Executive, you will play a crucial role building new relationships with tech-savvy customers, focusing on large high-growth corporations. Given Vonage's position as a leader in cloud communications, your work will directly contribute to helping innovative companies integrate communications into their customer experiences, setting them apart in their respective industries.
In this role, you’ll:
- Drive opportunities through the entire sales cycle from pipeline generation through to close and post-sales / up-sell
- Employ a value & solution oriented sales methodology with a focus on customer engagement, authentication & end-user communication use-cases
- Build upon the growth & adoption of our communication & network APIs in the Enterprise segment
- Own cross functional opportunity management from Pre-Sales through to working with Customer Success
- Drive a pipeline generation cadence to develop expansion opportunities and land new target accounts
- Lead compelling presentations of Vonage’s CPaaS product and vision to a broad range of audiences from c-level executives to individual contributors leveraging Vonage’s value-based sales methodology
- Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities on pre-committed revenue deals
- Leverage and coordinate cross-functional internal teams to efficiently navigate complex sales cycles (incl. Sales Development, Pre-Sales, Legal, Engineering, Security, Marketing, Product and Customer Success)
What you’ll Bring:
Required:
- Proven experience in Enterprise technology sales, SaaS, Cloud, or API based communications, with a proven track record of success.
- Demonstrated success in winning new business. Highly skilled at prospecting, territory planning and identifying new customers through cold calling, lead generation and networking.
- Strong relationship-building skills with executives across business, marketing, and technology teams.
- Excellent communication and negotiation skills including the ability to influence others both Internally and externally.
- A proactive attitude, creativity, curiosity, and the ability to work both independently and collaboratively across the business.
- Fluent in English & Spanish
Desirable:
- A solution-oriented sales approach that spans the full delivery lifecycle, with a focus on consistently growing and maintaining a robust new business pipeline that meets and exceeds targets.
- Experience in mobile messaging/voice, cloud services, or mobile technology.
- Experience working closely with pre-sales teams to design innovative CPaaS solutions, especially for clients looking to migrate their communication infrastructure to the cloud and integrate APIs into their customer experience flows.
