Key Account Executive - Enterprise - API/CPaaS

Who we are:

At Vonage, we’re a global leader in cloud communications, dedicated to helping businesses drive digital transformation. Our innovative solutions in Unified Communications, Contact Center Applications, and Communications APIs empower organizations to stay ahead in today’s fast-paced world.

Our API business unit specializes in CPaaS (Communications Platform as a Service), offering flexible, omnichannel communications tools that enable businesses to connect with customers seamlessly across their preferred channels. With our intuitive APIs, robust global platform, and expert support, we make complex communications simple, helping businesses build ongoing, meaningful customer relationships.

Why this role matters:

This role is key to fueling the growth and success of Vonage’s API/CPaaS solutions, especially within the Enterprise segment. As a Key Account Executive, you’ll play a pivotal role in building new relationships with tech-driven customers, focusing on large, high-growth organizations. With Vonage’s leadership in cloud communications, your efforts will directly help innovative companies integrate seamless communication solutions into their customer experiences, giving them a competitive edge in their industries.

In this role, you’ll:

• Lead opportunities through the full sales cycle—from pipeline generation to close, and into post-sales and upsell.
• Use a value-driven, solution-oriented sales methodology with a focus on customer engagement, authentication, and end-user communication use cases.
• Contribute to the growth and adoption of Vonage’s communication and network APIs within the Enterprise segment.
• Manage cross-functional opportunities from Pre-Sales to collaboration with Customer Success.
• Establish a pipeline generation cadence to develop expansion opportunities and secure new target accounts.
• Deliver impactful presentations of Vonage’s CPaaS product and vision to diverse audiences, from C-level executives to individual contributors, using Vonage’s value-based sales approach.
• Provide timely, accurate forecasts and clear visibility into sales and revenue performance by actively managing your pipeline and pre-committed revenue deals.
• Collaborate with cross-functional teams—Sales Development, Pre-Sales, Legal, Engineering, Security, Marketing, Product, and Customer Success—to navigate complex sales cycles efficiently.

What You’ll Bring:

Required:

• Proven experience in Enterprise technology sales, SaaS, Cloud, or API-based communications, with a track record of success.
• Demonstrated ability to win new business, with expertise in prospecting, territory planning, and identifying new customers through cold calling, lead generation, and networking.
• Strong relationship-building skills with executives across business, marketing, and technology teams.
• Excellent communication and negotiation skills, with the ability to influence both internal teams and external stakeholders.
• A proactive, creative, and curious mindset, with the ability to work independently while collaborating effectively across teams.
• Fluency in English.

Desirable:

• A solution-oriented sales approach that spans the entire delivery lifecycle, focused on building and maintaining a high-performing new business pipeline that exceeds targets.
• Experience in mobile messaging/voice, cloud services, or mobile technology.
• Proven ability to work closely with pre-sales teams to design innovative CPaaS solutions, especially for clients migrating their communication infrastructure to the cloud and integrating APIs into their customer experience flows.
• If you have any language skills in Swedish, Finnish, Norwegian or Danish this would be a huge advantage

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