Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

• Help existing strategic sellers to grow the business on Coupang

• Drive the seller performance and product quality to ensure best customer experience.

• Drive key category performance (GMV & Penetration) and selections

• A good internal communicator to leverage marketing resources for strategic sellers to grow continuously.

Core responsibilities for this role include:

• Develop seller growth strategies to accelerate the sales and selections, build the CRM database, in collaboration with internal stakeholders.

• Develop and drive assigned category performance, study and analyze the category data, Korean market insights, selection guides, sales trends, etc, draft and execute the category performance boost plan accordingly.

• Plan and execute seasonal online promotions with internal and external stake holders. Key deliverable will include develop seasonal hot selections, deal performance, etc.

• Analyze sales data and operation data regularly to drive GMV by removing blockers, improving key feature adoptions, and seeking opportunities.

• Be a pioneer. Report issues and generate high quality seller insight and make influence on key stakeholders. Co-work closely with them to make breakthroughs.

• Achieve sales goal and summarize seller success routines then generate success seller stories to other teams.

BASIC QUALIFICATIONS

• BA/BS required

• 5+ years’ experience working in sales, cross border business, online business.

• Category management experience/skill (prefer appliance, outdoor/sports, home)

• Ability to think strategically and creatively while executing methodically with high attention to detail, operational excellence, and ability to multi-task.

• Demonstrated ability to work in a cross-functional and international environment.

• Desire to work in a fast-paced, challenging environment.

• Proven track record of taking ownership and driving results, experienced in handling key clients.

• Strong written and verbal communication skills in English

• Quick learner

PREFERRED QUALIFICATIONS

• Fluent in Korean

• Experience using analytical, marketing, and productivity tools including Business Intelligence, Tableau

• Salesforce or other CRM tools, Microsoft OneNote and Microsoft SharePoint