About Z
Z has a clear purpose: Powering better journeys, today and tomorrow. As one of New Zealand’s largest transport energy companies, we have a commitment to delivering safe, secure, and reliable transport energy – with the opportunity to deliver new journeys, with new energy solutions in a changing world.

We are proud to be the Kiwi contingent in the Ampol Group, an independent Trans-Tasman energy company, with trading offices across the globe, which are united behind our shared purpose. While many of the challenges and opportunities we face go beyond national boundaries, together we have the scale, influence, and capability to deliver for our customers, communities, and our people.

About Energy Solutions
Our Energy Solutions team is leading Ampol’s response to the energy transition -developing lower carbon solutions for customers and reducing our own emissions. We’re investing in future-focused technologies and services, from EV charging and hydrogen to carbon offsets and biofuels.

This is where bold ideas meet real-world execution. We work across geographies and capabilities to help shape a low carbon future - making the energy transition easier for customers and communities.

About the role
The Kaihoahoa Wheako Experience Designer is responsible for generating end-to-end experiences that enable customers to transition to e-mobility solutions simply and easily, and ensuring their experience is integrated into our wider eco-system. The role will be pivotal in bringing the customer journey to life across each of our customer segments and product families.

You will have the opportunity to

Design, end-to-end product/service offerings to deliver compelling customer/user experiences (CX/UX)
Create new artefacts, including (but not limited to) service design blueprints, user flows, wireframes, mockups, components, and prototypes
Maintain and evolve the customer experience framework aligned with the company's vision and ES objectives.
Utilise data analytics and customer feedback to measure the effectiveness of experience design and identify areas for improvement.
Facilitate workshops and design thinking sessions to promote a customer-centric culture and drive innovation.

What you’ll bring to Z

Experience in Product Design, Industrial Design, Human-Computer Interaction, or a related field.
Demonstrated experience in design related roles including product design, service design and leading CX enhancement initiatives.
Excellent communication and presentation skills, with the ability to articulate design concepts and decisions to both technical and non-technical stakeholders.
Expertise in design tools and software such as Miro, Sketch, Figma, or similar tools.
Strong understanding of user-cantered design principles, usability testing, and iterative design processes

Please include a link to your portfolio or website

What we can offer you

A competitive remuneration package including short-term incentive plan, medical insurance for you and your family, enhanced employer contribution for KiwiSaver
Generous leave provisions including enhanced sick leave, parental leave benefits and the option to buy additional leave
The balance of hybrid working, enjoy some of your week at home and some in our welcoming office space
The opportunity to contribute and be part of a supportive team that is here to make a difference
A chance to build your own capability through learning from some of the industry’s most knowledgeable people who have a desire to share their insights along with access to upskilling opportunities and career development across the organisation
Two days a year to do Good in your Hood, though our volunteering scheme, a chance for you to help others in your community in a meaningful way to you

The base salary range for this role is $140K to $150K per annum, plus 15% STI based on company performance, a 5% KiwiSaver employer contribution and health insurance through Southern Cross.

Why Z?

Z has always been a proud Kiwi company. We’re aspirational for our future, confident of our role in Aotearoa New Zealand’s success and deeply loyal to our customers, communities and people.

At Z we focus on achieving extraordinary outcomes by setting the appropriate context, rather than by telling our people what to do. By doing this, high performing and talented people deliver better results and are more personally fulfilled.

We care deeply for our people while pushing them to achieve their best as individuals and collectively as an organisation. Our flexible working approach and Rainbow Tick and Gender Tick accreditations - backed by our strong Group values, Whakatika Move as One, Whakaora Make it Happen, Whakamana Make it Count - have created an open and inclusive workplace that promotes personal development and is underpinned by a desire for our people and our communities to succeed.

One of the things we stand for at Z is Diversity & Inclusion. It is our belief that having a diverse workforce make it possible for our people to truly be themselves and deliver on our aspirations for Z.

We’re distinctive in our approach and if you’re up for a challenge, we’d love you to be part of it. If Z sounds like a place you believe you can add value and grow your own capability, then make sure you read Our Why. This is our founding document and provides further insights in what it means to part of the Z whānau.

If Z feels like a good match for your head and your heart, come join us for one heck of a journey!

Whakauru | Apply

Please include a cover letter in your application, telling us why you’re a great fit for Z.

Applications close: Friday, March 7th 2026

Please note that we may begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.

To be considered for this position you must have the legal right to live and work in New Zealand.