Allata is a fast-growing technology strategy and data development consulting firm delivering scalable solutions to our enterprise clients. Our mission is to inspire our clients to achieve their most strategic goals through uncompromised delivery, active listening, and personal accountability. We are a group who thrive in fast-paced environments, working on complex problems, continually learning, and working alongside colleagues to be better together. We at IMRIEL (An Allata Company) are looking for a Junior System & Network Administrator to assist in managing and maintaining our IT infrastructure. The ideal candidate will have a basic understanding of networking, system administration, and IT support. This role involves monitoring system performance, troubleshooting network issues, ensuring security compliance, and providing end-user support.  Experience: 1 to 3 years. Location: Vadodara What you'll be doing:  • Assisting in installing, configuring, and maintaining servers, workstations, and operating systems (Windows/macOS). • Monitoring system performance and troubleshooting hardware/software issues. • Supporting LAN, WAN, VPNs, and Wi-Fi configurations. • Providing technical support for employees regarding hardware, software, and network issues. • Assisting with security compliance, firewall management, and endpoint protection. • Performing basic system backups, updates, and patch management. • Documenting IT procedures, asset inventories, and troubleshooting steps. • Collaborating with senior IT administrators and network engineers for process improvements. What you need:  Basic Skills:  • Bachelor's degree in Computer Science, Information Technology, or a related field. • Certifications (Preferred but not mandatory): CCNA, MCSA, CompTIA Network+, CompTIA Security+. • Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, firewalls). • Familiarity with operating systems (Windows, macOS) and troubleshooting. • Basic knowledge of Active Directory, Office 365, and cloud services. • Hands-on experience with hardware support (laptops, desktops, servers, printers, routers, switches). • Ability to diagnose and resolve technical issues in a timely manner. Responsibilities: • Assist in user account management and system access controls. • Monitor and troubleshoot server and workstation performance. • Perform regular updates, patching, and backup management. • Support the team in network configuration, troubleshooting, and security. • Assist in setting up and maintaining VPNs, LAN/WAN connections, and firewall rules. • Provide helpdesk support and resolve employee technical issues. • Ensure smooth hardware and software deployment. • Ensure adherence to IT security policies and best practices. • Support antivirus management and security monitoring. • Maintain accurate records of IT assets, incidents, and resolutions. • Create internal knowledge base articles for self-help resources. Good to know: • Certifications such as CCNA, MCSA, CompTIA Network+, or CompTIA Security+.  • Knowledge of cloud platforms (AWS, Azure, Google Cloud). • Experience using IT service management (ITSM) tools (e.g., Jira, ServiceNow, Freshservice). Must Have: • Bachelor’s degree in computer science, IT, or a related field. • Ability to troubleshoot and resolve issues efficiently. • Strong foundation in IT networking, system administration, and cybersecurity principles. • Proactive and detail-oriented mindset with the ability to multitask. Personal Attributes: • Strong problem-solving and analytical skills. • Excellent communication and collaboration abilities. • Eager to learn and adapt to new technologies. • Customer-focused mindset to ensure smooth IT operations. • Team player with a willingness to assist others and take initiative.