Junior Site Reliability Engineer (SRE)

As a Junior Site Reliability Engineer (SRE) you will play a crucial role within the R&D and Innovation department. You will be called upon to collaborate with the Plexia product-aligned and core architecture team. The highly sensitive nature of health and medical systems expertise makes it so that the availability and reliability of our systems are of paramount importance to MEDFAR.

The goal of the Site Reliability Engineering (SRE) team is to enable the Plexia team to deliver work with substantial autonomy, therefore they will be collaborating with team members across the company to help them achieve better outcomes and to provide them with the necessary tools and technologies to deliver them. As part of the SRE team, you will be joining the team accountable for the operation, resilience and backup of the organization’s tools, products, data and services.

What you will be working on:

• Refining and extending current monitoring capabilities to track essential service-level indicators and ensure visibility of these metrics.
• Improving our infrastructure and software by collaborating extensively with the core architecture and product-aligned teams to identify and deliver improvements that enhance site availability through scalable, secure, and resilient architectures.
• Defining and executing test plans that aim to ensure the robustness and resilience of our infrastructure and software systems.
• Managing incidents and emergency response, tracking outages, ensuring data integrity and participating in release management to promote safe, efficient and rapid deployments.

Contribute to our team with your strengths:

• 1-2 years of experience working in site reliability engineering-related projects (required) plus additional experience in system administration, DevOps or software engineering roles (an asset)
• Knowledge of Microsoft Azure specifically with high-reliability architecture and security hardening.
• Experience with CI/CD processes and Azure DevOps pipelines.
• Proficient in PowerShell.
• Experience with Windows and Network setup and management
• Experience in C#, .NET frameworks, and SQL programming
• Experience in SQL Database Management
• Strong ability and rigor in documenting tasks and procedures with detail
• Experience working with Terraform or another IaC framework, an asset
• Bilingual (FR/EN). The ability to communicate in English is required as many team members are located in BC. 

Working conditions:

• Full-time permanent role, 40 hours per week schedule.
• 'Emergency working hours' may occasionally be necessary to ensure system stability and address critical issues promptly.
• Flexibility in working hours is important to collaborate with team members in the Pacific Standard Time zone.

Why join MEDFAR (QC & BC)?

Joining the ranks of MEDFAR means working in a dynamic environment where trust, innovation, quality, and client success guide our days. At MEDFAR, we promote efficiency and excellence in healthcare by offering the most efficient electronic medical record (EMR) on the market.

• Remote-work enabled
• Entrepreneurial culture.
• Generous group insurance coverage.
• Flexible hours (work-life balance).
• Paid time-off offered during Christmas (the equivalent of one week).
• Social and sports activities (currently suspended due to the pandemic)..
• Dynamic and multicultural work environment.
• Our office in Montreal (QC) is accessible by public transit and is a short walk from Peel and Bonaventure metro stations.

With offices around the world, fluency in both French and English is a must at MEDFAR. Because of the need to communicate with colleagues and/or customers in other provinces or countries, bilingualism enables us to communicate in both languages while promoting the use of French. 

At MEDFAR, we value diversity, equity and inclusion within our team. We are committed to providing a work environment where every individual feels respected and supported, regardless of their background, identity or abilities.As part of our commitment to a fair and inclusive recruitment process, we offer accommodation to candidates who request it. If you need accommodation during your interview, please let us know so that we can provide you with an adapted experience.

MEDFAR has voluntarily subscribed to an Equal Employment Opportunity Program (EEOP). We encourage applications from women, visible minorities, ethnic minorities, aboriginal peoples and people with disabilities. When applying, we invite you to complete this section, which enables us to implement our Equal Employment Opportunity Program (EEOP). Self-identification is not compulsory, but may enable you to benefit from hiring or promotion measures if you have the skills required for the job.

To better understand the self-identification process, please consult this guide.