JUNIOR SERVICE ENGINEER (DANANG)

Da Nang , Vietnam

AI overview

Deliver global service projects involving data migration and management while collaborating with customers and development teams to ensure successful service delivery.

Job description

• Deliver global service projects, including data migration, data management, storage optimization, SharePoint portal, tech refresh and platform upgrades, etc.

• Collaborate with external customers and internal development/QA teams to ensure smooth service project delivery. • Understand service requirements, devise solutions, and create service delivery plans.

• Execute service tasks, analyze and resolve encountered issues, and compile reports to demonstrate successful service delivery.

• Assess workload and duration for new projects or change requirements to support sales processes.

Requirements

• Proficiency in English (listening, speaking, reading, and writing).

• Strong logical thinking skills, enabling quick understanding of client requirements and technical solutions.

• Effective communication and teamwork abilities. • A strong sense of responsibility and resilience under pressure.

• Familiarity with Microsoft 365 apps and services (Windows OS, Word, Excel, PowerPoint, Outlook, etc.).

• Bachelor’s degree or higher in computer science, software engineering, or a related engineering major is preferred.

• Experience with SharePoint, Azure, data migration, or infrastructure setup is preferred. 

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

Securing the Future. AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AvePoint’s global channel partner program includes over 3,500 managed service providers, value added resellers and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com. At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you! AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.  

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