Junior Routing Specialist

AI overview

Join a leading multinational IT company focused on customizing routing solutions and optimizing team processes while maintaining high-quality traffic.

Would you like to build a career in a leading multinational IT company?

Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.



We are looking for a Junior Routing Specialist to join our team.


What will you do at MMDSmart?

  • Customize routing to solve business problems;
  • Optimize processes within the team as well as outside;
  • Solve requests that come to Jira/Slack;
  • Manually and automatically monitor the quality of traffic and routes. 
  • In case of critical situations, make quick decisions to solve the problem;
  • Maintain the quality of routes without failures;
  • Get feedback from members of other teams to make the right decision.

Requirements

You are a perfect match if you have:

  • English Upper Intermediate-Advanced level is a must;
  • Analytical mindset and ability to learn quickly;
  • Stress tolerance;
  • Readiness to work for results;
  • Knowledge of Ukrainian or Russian will be an advantage;
  • Knowledge of regular expressions, SQL, and excel will be a plus;
  • Experience in the telecom industry is not required but will be a plus;

Benefits

Why do talents choose and stay at MMDSmart?

Embrace the opportunity to work in a company that cares about:

Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.

Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.

Your Development: Benefit from free educational events & courses, and English classes with native speakers.

Your Career: Focus on your professional development in a supportive environment.

Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.

Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!

Equal-Opportunity Employment

We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Perks & Benefits Extracted with AI

  • Education Stipend: Benefit from free educational events & courses, and English classes with native speakers.
  • Flexible Work Hours: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
  • Health Insurance: Access to mental health programs, comprehensive medical insurance, and a sports card*.
  • Friendly atmosphere and bonuses: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
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