Hearsay Systems is hiring a

Junior Product Designer

Budapest, Hungary
Full-Time
What are you looking for in your next company? An open, collaborative, and friendly culture? A diverse environment? Do you believe that users’ journey should be one holistic experience regardless of channels and devices? If these matter to you, we have some great things to talk about. 

We’re looking for a junior Product Designer to join our Budapest office helping us design our product while keeping in mind the omnichannel user experience. 

When you join our team, you’ll work with the designers, product managers, and software engineers. Your role will be to take part in the design process from problem-framing to building conceptual solutions and to help deliver experiences that benefit our customers and their business.

About Hearsay Systems
Founded in 2009, Hearsay Systems is the trusted global leader in digital client engagement for financial services. Our Client Engagement Platform empowers over 200,000 advisors and agents to proactively guide and capture the last mile of digital communications in a compliant manner. The world’s leading financial firms—including BlackRock, Charles Schwab, Morgan Stanley and New York Life—rely on Hearsay’s compliance-driven platform to scale their reach, optimize sales engagements, grow their business and deliver exceptional client service. 

We are a tight-knit and dedicated team that passionately believes in our products, our people, and our culture. Our products help advisors and agents compliantly scale personalized customer engagements across social media (Facebook, LinkedIn, Twitter, Instagram), websites, text, and voice.

Hearsay is headquartered in San Francisco, with globally distributed teams throughout North America, Europe and Asia. Hearsay is backed by Sequoia Capital, NewView Capital, and Salesforce Ventures.

About the role:

  • Work closely with other members of the team (both the scrum team and the design team)
  • Conduct best practice audits, take part in user research, gather and study analytics, prepare desk research
  • Work with designers, product managers and go-to-market (GTM) teams to understand customer requirements 
  • Organize and analyze research findings for a better understanding of user insight
  • Create user stories, personas, and storyboards
  • Assist in wireframing, sketching, prototyping, and creating user flows
  • Conduct usability testing
  • Translate validated concepts into experiences through interaction design and high-fidelity visual composites
  • Make specific design decisions individually and using the guidance of more experienced designers
  • Use and take part in the maintenance of the internal design system

About you:

  • Have enthusiasm for learning and adopting UX design skills and techniques
  • Have a keen interest and understanding of the tools and practices of HCD and UX
  • Be familiar with or have a growing level of knowledge about the interaction design principles
  • Have analytical skills, be able to identify problems, and come up with solutions
  • Have a user-first mindset — lots of empathy, advocacy, and a passionate drive to do what's right
  • Be flexible in supporting the team
  • Have a desire to understand how research, data and instinct play into decision-making in design

It is a plus if you have:

  • Experience working with or being part of an agile product development team

What we can offer you:

  • Learning from great UX-design professionals
  • Hybrid working model
  • Extra paid time off
  • Stock options
  • Private health insurance
  • In-office food & beverages - including lunch
  • Training budget
  • Mobile subscription coverage
  • Home office budget

In the case of non-EU citizens, You should have a Permanent Residence Card or Residence Card for Third-country National Family Member of EEA National, as we cannot support the visa process.

Our commitment to diversity and inclusion: At Hearsay we believe that diverse teams are the best teams. We are an equal opportunity employer and do not discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

I hereby acknowledge that my personal data included in my application will be processed for the purpose of the recruitment process under the General Data Protection Regulation as of 25 May 2018, as amended from time to time.

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