Guiding Dutch-speaking customers through their journey from inquiry to post-sale support, ensuring smooth communication and professional service delivery.
Position: Pre-Sales Specialist (f/m/x)
Location: Madrid, Spain
Market Focus: Dutch-speaking customers
About Otovo
Otovo is a leading European renewable energy company making solar installations and energy storage accessible to homeowners. We operate across multiple European markets as a publicly listed company, combining stability with a fast-growing, international environment.
Role Overview
As a (Junior) Pre-Sales Specialist, you are the first point of contact for Dutch-speaking customers, guiding them from initial inquiry through post-sale support. You manage leads, book appointments, assist customers with documentation, and ensure smooth handoffs to the installation teams, delivering a professional and friendly service experience.
Key Responsibilities
Contact and qualify Dutch leads quickly and professionally.
Explain Otovo’s solar solutions and Care Product clearly
Book meetings with the Sales Team and guide customers through next steps.
Manage inbound calls and first response through our CRM tool (Hubspot)
Support customers with document submission and follow-ups.
Track project progress and act as a bridge between customers and internal teams.
Requirements
Dutch fluency required; English proficiency essential.
Customer-focused mindset with strong communication skills.
Organized, proactive, and able to follow structured processes.
Comfortable with CRM tools and basic office software.
We Offer
Corporate benefits, restaurant and transportation benefits
Private healthcare
Language classes
Hybrid work model
Up to 4 weeks remote work per year
Free fruit and beverages at the office
Opportunities to grow in an international, fast-growing company
Corporate benefits and transportation
Corporate benefits, restaurant and transportation benefits
Otovo specializes in providing residential solar energy solutions across Europe, focusing on making the process of purchasing and installing solar systems simple and affordable for households. By leveraging advanced technology and a digital marketplace, we connect customers with trusted installers, facilitating a seamless transition to renewable energy.
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