Junior People Operations & Administration (ITA market - Chiasso based)

We are looking for a Junior People Operations & Administration (ITA market) to join our People Operations team of around 1,700 people worldwide and help power up the traveller’s journey for millions of holidaymakers.

This role will focus on supporting HR administrative activities for the Italian market, working closely with our external payroll provider and internal stakeholders to ensure accurate, compliant, and efficient people operations.

If you have a solid foundation in HR administration, are comfortable working with payroll providers, and enjoy working with HR systems in an international environment, this could be the right opportunity for you.

The job in brief: 

Job Title -  Junior People Operations & Administration (ITA market)

Working model -  hybrid from Switzerland

Team -  you will join the People Operations team 

Level - Professional 

Location -  Chiasso, Switzerland 

Contract -  Permanent - full-time (EUR 36 h/week)

What your impact will be :

• Handle  day-to-day HR administrative and operational activities for the Italian population.

• Act as a key contact point with the external payroll provider, ensuring data accuracy, deadlines, and compliance.

• Handle monthly payroll processes for Italy in collaboration with payroll providers and internal teams.

• Maintain and update employee data, contracts, and documentation in HR systems.

• Ensure compliance with Italian labor laws and regulations, escalating complex matters when needed.

• Assist in HR audits, reporting, and documentation preparation.

• Contribute to process improvements and support the optimization of HR administrative workflows.

• Participate in cross-country HR initiatives and People Operations projects.

Your expertise :

• 2–3 years of experience in HR Administration, HR Operations, or similar roles.

• First-hand experience working with external payroll providers.

• Practical experience with HR/payroll tools such as Zucchetti, ADP, Deel, or similar systems.

• Good understanding of Italian labor law fundamentals.

• Strong attention to detail and structured way of working.

• Fluent in Italian and English (English is a must).

Desirable :

• Experience in an international or multi-country environment.

• Exposure to HR systems implementation or process standardization projects.

• Knowledge of additional HR tools or payroll systems.

Perks of working with us:
How we work together:
- An inclusive, friendly, and international environment (you’ll be working with colleagues from +10
countries and over 48 nationalities)
How we learn together:
- Professional and managerial skills development training paths, access to e-learning platforms such as
O’reilly, Udemy, Coursera (depending on the department), and to our internal platform offering
bespoke training content
Wish you were here? We do, too!

Selection process steps*:

• HR interview (10-30 minutes)
• 1st interview (Manager + HRBP): soft skills + technical knowledge
• 2nd interview (Manager + HRBP + Director)
• Offer extended
• (*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)

Our commitment to celebrate diversity and generate belonging
At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation,
religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity
space, which is welcoming and celebrates the uniqueness of everyone who works here. We value
different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to
make sure our people reflect the communities across the world we help travel.

Eligibility by criteria:
By submitting your information and application, you confirm that you are legally authorised to work in
the country of employment and that you do not require visa sponsorship to obtain employment visa
status.