Junior Payments Operations Specialist

AI overview

Contribute to processing customer payments and supporting multiple departments while building impactful services for millions of investors.

Our mission is to enable everyone to build wealth

We reinvent how trading and investing work by creating exceptional products people love.

Fostering a culture of excellence and high velocity is the key to our success.

Тoday, we serve over 4.5 million clients, with more than €30 billion in assets under management - a testament to the scale and trust we’ve built in just a few years.

What you’ll do

  • Process customer payments according to established departmental procedures

  • Provide support to other departments as needed, including but not limited to Customer Care, Fraud, Risk, Finance

  • Escalate complex customer issues to supervisor or manager as needed

  • Adhere to all company policies and procedures

  • Maintain confidentiality of customer information at all times

What you need to have

  • Educational background in Finance, Economics or similar

  • A background of interaction and familiarity with Risk and Compliance Protocols

  • Highly adaptable to changing circumstances and priorities

  • Strong interpersonal communication & collaboration skills and time management skills

  • Ability to learn quickly and work both independently and as a team

What we offer

  • Challenges that will help you grow and realize your potential really fast

  • Opportunity to make a significant impact - you will build innovative services and see them used by millions of investors

  • Work with smart, spirited, helpful, high-performing colleagues with a common goal

  • An environment where nothing is set in stone. Ideas over hierarchy

  • Appreciation for your talent and ideas

  • Generous remuneration package, including annual bonuses

  • Excellent social benefits package, including private health insurance, sports card, and 25 days of paid vacation per year

  • Delicious treats and a spacious game room

Are you ready to accelerate your career with us? We'd love to hear from you!

We thank all applicants, but only candidates selected for an interview will be contacted.

All personal data of applicants is protected by the law and will be treated with strict confidentiality.

Perks & Benefits Extracted with AI

  • Health Insurance: Excellent social benefits package, including private health insurance, sports card, and 25 days of paid vacation per year
  • Free snacks and game room access: Delicious treats and a spacious game room
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