United Tech is a global IT product company shaping the future of real-time social connections. With millions of users across North America, Europe, LATAM, and MENA, we build next-gen mobile and web apps for live-streaming and social networking. Our platforms enable connection at scale fast, interactive, and deeply engaging. The market is projected to exceed $206B by 2030, and we are already leading the evolution. Founded in Ukraine, scaling worldwide.
About the role: We’re looking for a Partner Success Manager who will play a key role in strengthening our partnerships and driving their success. In this role, you’ll focus on increasing partner loyalty and effectiveness by ensuring they get the support and guidance they need to thrive. You’ll dive into the product, understand its processes, and proactively address common challenges, helping partners achieve their goals while contributing to the company’s growth.
In this role, you will
Build strong, consultative relationships with our partners through regular and open communication
Provide trainings and presentations on products, new features, and the motivational plan
Onboard and train new partners to ensure they are set up for success
Support existing partners with prompt responses, helping them fully utilize platform functionalities and assisting with payment, fines, or legal-related issues
Coordinate across company teams — finance, legal, support — to address partner needs and help them succeed in business development
Prepare recommendations to improve project performance based on partner feedback
It’s all about you
1+ year of experience in sales, account management, customer success, or a similar role
Experience managing relationships with various partners and stakeholders
Analytical mindset with strong attention to detail
English level Upper-Intermediate or higher
Would be a plus
Experience working with a streaming platform
Familiarity with analytics platforms such as Tableau or Amplitude
What we offer
Care and support:
20 paid vacation days, 15 sick days, and 6 additional days off for family events
Up to 10 additional days off for public holidays
100% medical insurance coverage
Sports and equipment reimbursement
Team building events, corporate gifts, and stylish merch
Financial and legal support
Position retention and support for those who join the Armed Forces of Ukraine
Participation in social initiatives supporting Ukraine
Comfortable working environment:
Work from our Kyiv hub or remotely with a flexible schedule
Modern equipment or depreciation of your own tools
Investment in your future:
Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
70% of our heads and leads have grown into their roles here – so can you!
Performance-oriented reviews and Individual Development Plans (IDPs)
Reimbursement for professional courses and English classes
Corporate library, book club, and knowledge-sharing events
Hiring process
Intro call
Technical interview
Test Task
Final Interview
Reference check
Offer
