Junior Onboarding Analyst - (El Salvador, Remote)

The Original Bitcoin Exchange

Inspired by Bitcoin's vision of financial freedom, we are committed to empowering individuals to transact and connect seamlessly across the globe. From the early days of the Bitcoin revolution, our mission has been to champion freedom through innovative, reliable, and accessible technology—ensuring that everyone, everywhere, has the tools to participate in a truly open and borderless world.

We are driven by a relentless pursuit of innovation and financial empowerment. By prioritizing education and delivering a cutting-edge platform, we enable users to seamlessly buy, hold, and trade digital assets with confidence. As the digital asset landscape rapidly evolves, we stay ahead—offering state-of-the-art trading services that empower both individuals and global liquidity providers. Our forward-thinking, agile approach ensures that financial freedom is not just a vision, but a reality for all.

Our team, composed of visionary individuals with practical expertise, focuses on crafting solutions to the market's toughest challenges. Despite our global presence and impact, we maintain a small, technology-focused core, fostering a culture of collaboration and innovation.

We value integrity and autonomy, empowering our team to contribute from concept to launch. Driven by a passion for lifelong learning and a commitment to advancing freedom, we prioritize high-caliber products and services, with a proven track record of innovation that draws on the dexterity of our teams.

Why Join Us?

Innovation

At Bitfinex, we merge technology and skill to create an environment where your involvement isn’t just appreciated—it’s pioneering the future and pushing boundaries in finance. Our culture values bold creativity, a passion for technology, and a deep belief in Financial Freedom.

Flexibility & Global Reach

We believe in trust, autonomy, and results—our team operates remotely, ensuring you work from anywhere while collaborating with some of the best talents across the world. We thrive on innovation, autonomy, and breaking new ground.

Fast-Paced & Impactful

Much like the crypto industry itself, our projects move fast, break new ground, and make an impact. Your contributions reach our global audience, shaping the narrative of a decentralized future.

A Team that Thrives on Collaboration

We blend seasoned experts with fresh creative minds, ensuring constant innovation, mentorship, and a dynamic work environment that keeps you at the forefront of achieving your goals. We see integrity and standing up for what is right as the most important qualities.

Grow with the Best

At Bitfinex, we’re committed to continuous learning—whether through technological advancements, creative workshops, or mentorship from leading professionals in the industry.

If you’re excited about partaking in shaping the narrative of decentralized finance, you’ll feel right at home

The Role:

The primary purpose of this position is to support the end-to-end onboarding and monitoring of clients in line with company policy, regulatory requirements, profile risk, and the Terms of Service. The incumbent is a member of the Onboarding and EDD Team, reporting directly to the Manager, Onboarding and EDD and their deputies or designates.

Responsibilities include collecting and verifying corporate KYC documentation, reviewing client structures and UBOs, their initial risk drivers, and conducting due diligence and enhanced due diligence (EDD) for higher-risk clients. The incumbent will also perform ongoing screening to identify potential sanctions, PEP, adverse media matches or updated/adjusted profile risks, as well as review fiat wire transfers in consultation with guidance from the Transaction Monitoring Team and alerts related but not limited to prohibited jurisdictions or Terms of Service violations.

The incumbent will liaise with internal teams and external clients to resolve discrepancies, escalate high-risk cases, and assist in responding to inquiries from banking and payment partners. In performing this role, the incumbent is expected to develop their analytical and risk assessment skills, remain current with evolving compliance standards, and contribute to the refinement of AML/KYC processes.

The incumbent reports to the Manager, Onboarding and EDD. They also work closely with Compliance, Fraud, Technology, Legal, and other relevant teams.

Your Day-to-Day:

• Manage the end-to-end onboarding process for new clients, ensuring compliance with company policies and regulatory requirements

• Collect and verify KYC documentation, including identity verification, corporate structures, and ultimate beneficial owners (UBOs) and review their initial risk profile 

• Assist with tasks assigned by the Profile Risk team.

• Liaise with business development teams and clients to resolve discrepancies or obtain missing information

• Communicate directly with users regarding onboarding requirements, EDD clarifications, World-Check matches, ToS violations, and prohibited jurisdictions

• Conduct due diligence using external databases such as public records, World-Check, and open-source media

• Perform ongoing screening and periodic reviews to identify sanctions, PEP, or adverse media matches

• Conduct enhanced due diligence (EDD) for high-risk clients, including PEPs and clients from high-risk jurisdictions

• Analyze client financial information, including source of wealth and source of funds, to ensure legitimacy

• Assess complex corporate structures to identify and verify all UBOs

• Conduct ongoing monitoring of existing high-risk clients to detect changes in their profiles

• Review fiat wire transfer requests in consultation with the Transaction Monitoring Team, evaluating associated risks and escalating issues when necessary.

• Investigate IP address alerts to identify potential ToS violations related to prohibited jurisdictions

• Assist with inquiries from banking and payment partners

• Contribute to the enhancement of AML/KYC policies and procedures

• Follow and implement KYC/AML/CTF and Sanctions-related policies, laws, and regulations

• Participate in compliance training and support the team in complex cases

What You Bring to the Table:

In addition to the skill set preferred requirements listed below the incumbent must be able to work independently with minimum supervision, (seeking guidance as required) and confident in making decisions as delegated by the Head of Onboarding.

Knowledge:

• University education (preferred);

• Native Spanish speaker;

• Fluent in English;

• Experience in the compliance field;

• Fair understanding or ability to understand AML/KYC/CTF related policies, laws and regulations, including enhanced due diligence, (CDD/EDD) and Sanctions;

• Basic knowledge of blockchain technology, (enhanced in the role);

• CAMS/CBP designation (preferred)

Skills:

• Strong written and verbal communication

• Ability to interpret documentation in multiple languages and formats

• Attention to detail, accuracy, and consistency

• Self-motivated and proactive

• Basic critical-thinking and decision-making

• Proficiency in IT tools (Google Suite, Word, Excel, open search)

• Willingness to learn and develop within the compliance and risk function

What We Offer:

• Flexible Work & Remote-Friendly Culture

• Mentorship & Growth

• Competitive Pay

• Career Development Opportunities

• Supportive Team Environment

• Learning & Knowledge Sharing

• Team-Building Activities

• Social activities (online & in-person)

• A collaborative environment where your creativity will have a direct impact on the brand’s narrative

Ready to join us in bringing Financial Freedom to all?

If you’re a visionary who thrives at the intersection of technology, knowledge and innovation, we want to hear from you!

Recruitment Data & Security Disclaimer

As part of the hiring process at Bitfinex, we collect personal data such as your name, contact details, location, job preferences, education and employment history, and other information you voluntarily provide. This data is used solely for recruitment purposes, processed in accordance with applicable global data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and retained only for as long as necessary to fulfil its purpose.

All assessments and recruitment-related communications are conducted exclusively through official Bitfinex email addresses (e.g., [email protected]). Bitfinex does not use unofficial channels (such as WhatsApp, Telegram, or SMS) for recruitment communication and does not distribute assessments or sensitive links via those means.

As part of our secure and compliant recruitment process, we may use approved third-party platforms to facilitate candidate assessments. For more information, please refer to our Candidate Privacy Notice and Interview Recording Consent. All candidates have the right to access, correct, or delete their personal data and to withdraw consent at any time, where applicable.

Bitfinex will never request payments, financial information, or personal banking details at any stage of the recruitment process.

If you receive a suspicious request, wish to exercise your data privacy rights, or have further inquiries regarding the legal aspects of the process, contact [email protected]. Please note this inbox is intended for privacy concerns and reports only; any other communications will not be processed.

Equal Opportunity Statement

At Bitfinex, we're committed to equitable opportunities. We do not discriminate based on race, religion, gender, age, disability, sexual orientation, gender identity, or any other protected status. This commitment applies across all stages of recruitment and contractual relationships.