Junior Network Engineer

Job ID 5527

Why Ness

We know that people are our greatest asset. Our staff’s professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world’s leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on products and platforms for some of the most innovative software companies in the world.

You’ll gain knowledge by working alongside other highly skilled professionals that will help accelerate your career progression.

You’ll also benefit from an array of advantages like access to training and certifications, bonuses, and aids, socializing activities and attractive compensation.

Requirements and responsibilities

Are you passionate about networking and ready to kick-start your career in IT infrastructure? At Nice, we're looking for a proactive and detail-oriented L1 Network Engineer to join our growing remote team. You’ll be the first line of defense—monitoring, identifying, and resolving network issues before they escalate.

This is an exciting opportunity for someone who thrives in a fast-paced environment and is eager to grow in the field of networking. You'll work closely with ISPs, internal teams, and senior engineers to keep our systems running smoothly.

What you’ll do

• Monitor ISP connections for performance, stability, and uptime;
  
• Engage with Internet Service Providers to log tickets, escalate issues, and track resolution progress;
  
• Maintain visibility over core network links and respond swiftly to alerts and anomalies;
  
• Configure and monitor SD-WAN environments to ensure seamless connectivity across distributed locations;
  
• Perform basic configuration and troubleshooting of peripheral network devices such as switches, routers, access points, and firewalls;
  
• Maintain up-to-date documentation of network diagrams, configurations, and procedures;
  
• Provide Level 1 troubleshooting support for connectivity issues and escalate complex issues as needed;
  
• Assist in network change management, including scheduled updates and device restarts;
  
• Contribute to ongoing improvements in monitoring and alerting systems.

What you’ll bring

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience);
  
• Basic understanding of networking concepts: TCP/IP, DNS, DHCP, Subnetting, VLANs;
  
• Familiarity with enterprise networking hardware and tools (e.g., Cisco, Fortinet, Meraki, etc.);
  
• Ability to read and interpret network diagrams and logs;
  
• Strong communication skills—especially when working with ISPs and remote teams;
  
• Willingness to work flexible hours, including being part of an on-call rotation, night shifts.

Preferred Qualifications

• CCNA or equivalent certification (or in progress);
  
• 2 Year Technical degree or On going 4 year computer science or equivalent;
  
• Experience with SD-WAN solutions and cloud-based network monitoring tools;
  
• Exposure to scripting languages (Python, Bash, etc.) for basic network automation;
  
• Familiarity with ticketing systems like Jira, ServiceNow, or similar;
  
• Previous experience in a Network Operations Center (NOC) or similar support role.

Not checking every single requirement?

If this role sounds good to you, even if you don’t meet every single bullet point in the job description, we encourage you to apply anyway. For most of the candidates that applied, we found a role that was a very good fit with their skills.

Let’s meet and you may just be the right candidate for one of our roles.

At Ness Digital Engineering we are willing to build a work culture that is based on diversification, inclusion, and authenticity.