Junior Early lifecycle Specialist

AI overview

Support and guide new merchants to successfully set up their products and achieve their first transactions in a dynamic fintech environment.

Junior Early Lifecycle Specialist French

📍Barcelona, on-site

At SumUp, we’re on a mission to make business simple for small merchants everywhere — because when they thrive, communities do too.
We’ve already helped millions of businesses across 33+ countries get paid easily. And we’re just getting started.

Now we’re looking for a Junior Early Lifecycle Specialist to join our Barcelona team and help new merchants start strong with SumUp.
If you’re curious, people-oriented, and ready to kickstart your career in fintech, this is your chance to make an impact from day one.

What you’ll do

  • Be the guide: Support new merchants as they set up and activate their SumUp products, from card readers to POS systems.

  • Drive success early: Help merchants hit their first milestones (like making their first transaction!) and fall in love with our products.

  • Spot opportunities: Track merchant activity and reach out when you see someone who might need an extra push or bit of help.

  • Collaborate like a pro: Work closely with Sales to make onboarding seamless and memorable.

  • Solve problems: Jump in when merchants have questions, you’ll be their go-to person for friendly, effective support.

What we’re looking for

  • Fluent in French and English (C1+).

  • A natural communicator, clear, empathetic, and positive.

  • Problem-solver who gets things done and always looks for better ways to work.

  • Energized by fast-paced, start-up vibes and ready to learn every day.

  • Excited to be part of our office-first culture in Barcelona HQ.

🚀 Why you’ll love it here

🌎 Global impact: Join a fintech scale-up building products used by millions of small businesses worldwide.

🌈 Inclusive culture: We celebrate diversity and believe different perspectives make us stronger.

🥗 Perks that matter: Restaurant tickets (Edenred) + flexible benefits that support your lifestyle.

📚 Growth mindset: €2,000 annual L&D budget to attend conferences, take courses, or learn new skills.

🔄 Recharge time: After 3 years, enjoy a 30-day paid sabbatical to pause, travel, or dream up what’s next.

🔗 Referral bonus: Know someone awesome? Help them join SumUp and get rewarded.

Ready to shape the future of fintech — and your career?

Apply now and start your SumUp story.

 

About SumUp

 

We believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

Perks & Benefits Extracted with AI

  • Referral bonus: Know someone awesome? Help them join SumUp and get rewarded.

We are SumUp At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 31 countries around the world rely on SumUp to get paid. To get there we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses! Our boldness, startup mindset, empathy and love for product foster a creative environment for our employees. We value an entrepreneurial spirit and seek to build lasting relationships among our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can help small businesses grow.    

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