• Lead and coordinate meetings with customers connected to current and new projects to ensure successful cooperation.
• Implement the company's strategy for account management.
• Present data effectively and promote the products and services offered by the company.
• Supervise and coordinate the work of the team involved in relevant projects.
• Collaborate with internal teams and partners to develop strategic plans and ensure key performance indicators (KPIs) are met.
• Inform customers about the latest improvements in technical, computer network, and various IT tools that impact the quality of service.
If you would like to join the leading position in B2B account management in iGaming, this might be the opportunity for you!
WHAT ARE WE LOOKING FOR?
• Understanding and practical knowledge of account management and business relations.
• Networking skills - good cooperation and negotiation skills.
• Ability to analyze data and make data driven decisions in daily work.
• Effective problem-solving skills.
• Ability to learn quickly and work independently.
• Excellent presentation skills.
• Detail oriented personality.
• MS Office in experienced user level.
• Language skills - English (speaking, reading, writing), Latvian, Russian (speaking).
• Work experience in iGaming or related field with customer relation building can be considered as advantage.
• Highly collaborative environment with wide range of expertise;
• Competitive salary.
• Work in international and fast-growing industry;
• Career growth opportunities;
• Gifts on holidays;
• Health insurance;
• Friendly colleagues and cool reunion events;
• A modern workplace in the city center.
Videobet Interactive Sweden AB, (below Videobet), is a fully owned subsidiary of Playtech Plc. Videobet is part of Playtech Retail, which is Playtech’s division focusing on retail markets. Videobet’s core business is the supply of Playtech Retail’s leading VLT products, including TruServ a server-based gaming system, gaming terminals, games, and services.Videobet focuses on highly regulated markets, where customers typically are national lotteries or organisations operating under a national gambling license. In cooperation with our licensees, we have focused heavily on responsible gaming and a safe player experience to provide a sustainable business that people can trust.Videobet has an extensive quality management system and information security management system and maintains an ISO 27001:2013 certification. Our quality statement is a commitment to timely deliveries with quality and value built in, for great player experience and operator success.Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7,000 employees across 20 countries.Playtech is the gambling industry's leading technology company delivering business intelligence driven gambling software, services, content and platform technology across the industry's most popular product verticals, including, casino, live casino, sports betting, virtual sports, bingo and poker. It is the pioneer of omni-channel gambling technology through its integrated platform technology, Playtech ONE. Playtech ONE delivers data driven marketing expertise, single wallet functionality, CRM and responsible gambling solutions across one single platform across product verticals and across retail and online.Playtech partners with and invests in the leading brands in regulated and newly regulated markets to deliver its data driven gambling technology across the retail and online value chain. Playtech provides its technology on a B2B basis to the industry's leading retail and online operators, land-based casino groups and government sponsored entities such as lotteries. Playtech directly owns and operates Snaitech, the leading sports betting and gaming company in online and retail in Italy.Ready to level up your career?
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Junior Customer Success Manager Q&A's