Junior Customer Success Manager

AI overview

Become the go-to partner for dealers by optimizing their online presence, guiding onboarding journeys, and spotting upsell opportunities in a fast-growing digital automotive marketplace.

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๐Ÿš€ Junior Customer Success Manager (m/f/x)
Location: BXL
Company: AutoScout24


Ready to drive success in the digital fast lane?
At AutoScout24, Europe's leading online car marketplace, weโ€™re connecting millions of automotive enthusiasts every day. With over 30 million monthly views and 4 million app downloads, we're shaping the future of buying and selling cars โ€” and you could be part of it.

We're growing fast in Belgium, Luxembourg, and France, and weโ€™re looking for a Junior Customer Success Manager whoโ€™s passionate about innovation, customer happiness, and digital transformation.


Your Mission:

  • Become the go-to partner for our dealers โ€” call, connect, and uncover their true needs.

  • Guide new customers through an exciting onboarding journey.

  • Be their digital expert โ€” optimizing their online presence and boosting their sales.

  • Spot upsell and cross-sell opportunities like a pro.

  • Turn challenges into opportunities, always keeping a solution-driven mindset.


Your Superpowers:

  • 1+ years in Customer Success, Customer Care, or any client-facing role.

  • A strong background in sales support or digital media? Even better.

  • Fluent in French and Dutch, with great knowledge of the other (English is a big plus).

  • Tech-savvy: you love digital tools and know your way around Salesforce (or willing to learn fast!).

  • Strong communicator, team player, and problem solver.


Whatโ€™s In It For You?

โœ… Attractive salary package + team bonus
โœ… Meal vouchers, eco vouchers, and DKV health insurance
โœ… Company car + fuel card, or a flexible mobility budget
โœ… 24 days of vacation + hybrid working possibilities
โœ… International career opportunities within a young, ambitious team
โœ… Fun atmosphere with breakfast meetings, team events, and continuous learning


At AutoScout24, we donโ€™t believe in "business as usual".
We welcome diversity, fresh ideas, and ambition. Even if you don't tick every box โ€” show us what youโ€™ve got! We value mindset over perfection.


Ready to accelerate your career?
Apply now or get in touch

Letโ€™s drive the future together! ๐Ÿš—๐Ÿ’จ

Perks & Benefits Extracted with AI

  • Fun atmosphere with team events: Fun atmosphere with breakfast meetings, team events, and continuous learning
  • Paid Time Off: 24 days of vacation + hybrid working possibilities
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