Work directly with enterprise customers to implement AI into their ESG workflows, gaining hands-on experience while influencing product evolution in a collaborative environment.
You will work directly with enterprise customers to help them implement AI into their ESG and sustainability workflows.
Your responsibilities will include:
Supporting customers during pilots, onboarding, and early deployments
Helping customers set up ESG workflows, questionnaires, and document analysis processes in the Briink platform
Acting as a trusted partner to customers, helping them apply Briink to their sustainability reporting and ESG analysis processes
Running customer check-ins and success meetings to ensure clients are achieving value from the platform
Supporting product demos and answering customer questions during implementation
Working closely with the product and engineering teams to relay customer feedback and improve the platform
Identifying opportunities to expand platform usage and grow accounts
You will gain hands-on experience implementing AI systems for large global organizations.
We’re looking for someone who enjoys solving real-world problems with customers and technology.
You likely bring:
1–3 years of experience in a technical, analytical, or customer-facing role (e.g. solutions engineering, customer success, consulting, data analysis, or similar)
Comfort working with data and technical tools (APIs, spreadsheets, basic Python or similar)
Strong communication and problem-solving skills
Curiosity about AI and how it can improve real-world workflows
The ability to work directly with enterprise stakeholders
Nice to have:
Experience with AI SaaS products or technical customer success roles
Exposure to ESG and sustainability reporting
Experience working with large enterprise clients
An impactful mission
Sustainability data is becoming central to how organizations operate and report. We believe AI can transform how this data is collected, managed, and used to drive better decisions.
Trust and ownership
From day one, you will take ownership of real customer implementations and contribute to how our product evolves.
A collaborative environment
Work closely with experienced founders, engineers, and operators building AI systems used by global organizations.
Flexible working setup
We offer flexible working arrangements with team members based in Berlin and London.
Competitive compensation
Salary and equity reflecting your contribution to the company.
We encourage you to apply!
Even if your experience doesn’t perfectly match every requirement, we encourage you to apply. Many great candidates hesitate because they don’t tick every box — we care more about curiosity, motivation, and the ability to learn.
Merantix builds an AI-native platform designed to revolutionize yard operations through real-time intelligence, transparency, and automation, creating a data-driven environment for efficiency. We're focused on working with companies pushing the boundaries of AI technology, ensuring that both our investments and our internal processes are enhanced by automation to deliver quality at speed.
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Customer Solutions Engineer Q&A's