Contribute to enhancing digital shopping experiences by supporting and engaging our community, guiding millions toward confident purchasing decisions.
We help millions make smarter spending decisions across discovery, evaluation, and (re-)purchase by connecting people with the right brands and retailers.
Our 1,000+ team across 10 countries builds products used every day at global scale, where you’ll have real ownership and see your impact. Want to shape the destinations people rely on to shop with confidence? Keep reading.
We are looking for a Junior Community Support Specialist to join our Hotukdeals Community Support team in the UK (remote). At Atolls, your role will be instrumental in supporting our Deals Community, helping people find the right products that fit both their needs and their budget, while creating exceptional user experiences and empowering consumers to make informed and confident shopping decisions.
As a key part of our team, you’ll be directly involved in supporting and enhancing the digital destinations our users rely on throughout their shopping journeys. Your contributions will help shape how millions of consumers interact with our platforms, guiding them to make smart, fair, and rewarding choices.
At Atolls, we believe in nurturing both your professional and personal growth. Here’s what you can expect:
• A culture that values personal and professional development, with internal mobility opportunities.
• A supportive and open-minded team that embraces diverse perspectives and innovative ideas.
• 32 days of paid vacation plus your birthday off, giving you the time you need to recharge.
• A flexible hybrid working scheme to balance work and life.
• Access to a learning budget and internal training to help you grow in your role.
• Mental health coaching to support your well-being.
• Regular global and local get-togethers to celebrate successes and build connections.
• The possibility of taking a sabbatical after three years with the company.
• A cloud-based company setup, providing flexibility and collaboration opportunities no matter where you are.
*These are global benefits that apply to all employees, with additional local perks based on your location.
In this role, you will:
Working Hours & Schedule:
We’re looking for someone with interest in gain experience, who is dedicated to creating exceptional user experiences and driving innovation.
Bonus points if:
If you are already a member of Hotukdeals, please include a link to your profile in your application
*Some processes might slightly change according to needs
Be part of a destination where your work helps millions of people make better decisions every day. One focused application is all we need. If you truly fit more than one role, you’re welcome to apply to up to three. This helps us match you with the right opportunity faster.
We review every application with equal care and will reach out if your profile aligns. Apply now with your CV in English.
*Portfolios, writing samples, or certifications may be requested based on the role.
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At Atolls, we want to ensure that all employees can thrive in an inclusive environment. Our employment opportunities are open to every gender, race, religion, age, sexual orientation, ability, place of origin, or socioeconomic status. We remain committed to a culture of diversity, equity and belonging, where all employees are welcomed, respected, connected, and engaged.
Flexible Work Hours
A flexible hybrid working scheme to balance work and life.
Learning Budget
Access to a learning budget and internal training to help you grow in your role.
Sabbatical after three years
The possibility of taking a sabbatical after three years with the company.
Paid Time Off
32 days of paid vacation plus your birthday off, giving you the time you need to recharge.
Wellness Stipend
Mental health coaching to support your well-being.
Atolls is a community-driven shopping platform that serves over 20 markets, enabling millions of consumers to make smarter spending decisions. By connecting users with the right brands and retailers, we facilitate informed discovery and evaluation, ultimately enhancing their purchasing experience at a global scale.
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Community Support Specialist Q&A's