Junior Client Advisor (Account Management Internship)

AI overview

Contribute to sales operations through hands-on support for the Client Advisor team, while developing skills in digital strategy and consulting.

Jeenka is a distributed Digital Solutions Partner working across Italy and the DACH region.

Role overview

We’re looking for a motivated and sharp-minded intern based in Rome to support our Client Advisor team with clients and prospects located in the Rome area.

Your role will be hands-on, involving coordination of day-to-day activities, support for ongoing projects, and contributions to sales operations. If you're organised, proactive, and curious about digital strategy and consulting, this is a solid entry point.

What you'll do

  • Support the Senior Client Advisor in managing relationships with clients and prospects in the Rome area.
  • Assist in coordinating project activities and ensuring timely delivery of tasks and solutions.
  • Help identify opportunities for upselling and cross-selling across our services.
  • Contribute to lead-generation workflows and keep CRM activities updated (HubSpot).
  • Prepare presentations, reports, and status updates for internal and external use.
  • Monitor competitors and market trends to support strategic decision-making.
  • Collaborate remotely with the broader distributed team to improve processes and client experience.

Requirements

  • Strong communication skills and a client-oriented mindset.
  • Problem-solving attitude and ability to stay organised under pressure.
  • Attention to detail and reliability in handling operational tasks.
  • Good knowledge of Google Workspace or MS Office.
  • Familiarity with CRM tools (HubSpot is a plus).
  • Ability to work well in a fast-paced, evolving environment.
  • Proactivity, curiosity, and willingness to learn.
  • Fluency in Italian and English (German is a plus)
  • A bachelor's degree (completed or in progress) in Marketing, Business, Communications, or related fields is valued.

Benefits

  • Paid Internship: €500/month reimbursement.
  • Hybrid work setup: remote + occasional on-site activities in Rome.
  • Exposure to innovative digital projects for international clients.
  • A young, dynamic, and international team distributed across multiple locations.
  • Training opportunities and structured learning paths.
  • Participation in industry events, workshops, and internal learning sessions.
  • Access to modern tools, AI-driven workflows, and cutting-edge technologies.

Perks & Benefits Extracted with AI

  • Learning Budget: Training opportunities and structured learning paths.
  • Industry events and workshops: Participation in industry events, workshops, and internal learning sessions.
  • Remote-Friendly: Hybrid work setup: remote + occasional on-site activities in Rome.

21iLAB is an independent award winning agency with 30 professionals, a multi-cultural environment and able to transform an idea into a project through strategy, creativity and innovation. Our mission is to add value through creative innovation.21iLAB is based in Vaduz, Zurich and Milan.Discover more at 21ilab.com.

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Salary
€500 per month
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