Junior Client Advisor (Account Management Internship)

AI overview

Support the Senior Client Advisor team in managing client relationships and contribute to sales operations while collaborating with an international team to enhance client experience.

Jeenka is a distributed Digital Solutions Partner working across Italy and the DACH region.

Role overview

We’re looking for a motivated and sharp-minded intern based in Rome to support our Client Advisor team with clients and prospects located in the Rome area.

Your role will be hands-on, involving coordination of day-to-day activities, support for ongoing projects, and contributions to sales operations. If you're organised, proactive, and curious about digital strategy and consulting, this is a solid entry point.

What you'll do

  • Support the Senior Client Advisor in managing relationships with clients and prospects in the Rome area.
  • Assist in coordinating project activities and ensuring timely delivery of tasks and solutions.
  • Help identify opportunities for upselling and cross-selling across our services.
  • Contribute to lead-generation workflows and keep CRM activities updated (HubSpot).
  • Prepare presentations, reports, and status updates for internal and external use.
  • Monitor competitors and market trends to support strategic decision-making.
  • Collaborate remotely with the broader distributed team to improve processes and client experience.

Requirements

  • Strong communication skills and a client-oriented mindset.
  • Problem-solving attitude and ability to stay organised under pressure.
  • Attention to detail and reliability in handling operational tasks.
  • Good knowledge of Google Workspace or MS Office.
  • Familiarity with CRM tools (HubSpot is a plus).
  • Ability to work well in a fast-paced, evolving environment.
  • Proactivity, curiosity, and willingness to learn.
  • Fluency in Italian and English (German is a plus)
  • A bachelor's degree (completed or in progress) in Marketing, Business, Communications, or related fields is valued.

Benefits

  • Paid Internship: €500/month reimbursement.
  • Hybrid work setup: remote + occasional on-site activities in Rome.
  • Exposure to innovative digital projects for international clients.
  • A young, dynamic, and international team distributed across multiple locations.
  • Training opportunities and structured learning paths.
  • Participation in industry events, workshops, and internal learning sessions.
  • Access to modern tools, AI-driven workflows, and cutting-edge technologies.

Perks & Benefits Extracted with AI

  • Education Stipend: Training opportunities and structured learning paths.
  • Industry event participation: Participation in industry events, workshops, and internal learning sessions.
  • Remote-Friendly: Hybrid work setup: remote + occasional on-site activities in Rome.

21iLAB is an independent award winning agency with 30 professionals, a multi-cultural environment and able to transform an idea into a project through strategy, creativity and innovation. Our mission is to add value through creative innovation.21iLAB is based in Vaduz, Zurich and Milan.Discover more at 21ilab.com.

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Salary
€500 per month
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