Junior Account Manager (m,f,x)

München , Germany
Full-Time

Are you passionate about building strong relationships and driving meaningful growth through exceptional service? Do you have a proactive attitude, analytical mindset, and a talent for strategic thinking? If so, we’d love to hear from you!

Join our SMB Account Management Team and be part of one of Europe’s fastest-growing companies, shaping how we empower local communities across South Germany.
 

Role Background

The Account Management team is at the core of Wolt’s mission. As a Junior Account Manager, you’ll play a vital role in helping our restaurant partners succeed on our platform. You’ll learn the ins and outs of operations, marketing, logistics, and product management to drive sustainable growth for our partners.

You’ll gain hands-on experience working with cross-functional teams, such as Marketing, Operations, and Sales, as well as Senior Leadership, making this the perfect role to launch your career in Account Management at Wolt.
 

Our humble expectations

  • Fluent in German, conversational in English

  • 1+ years of experience in Account Management, Sales, Project Management, Consulting, or Marketing

  • Ability to deliver results in a fast-paced environment

  • Strong communication skills, with an ability to build trust and adapt to different audiences

  • Proactive, with a strong sense of ownership and a problem-solving mindset

  • Basic proficiency in MS Excel/Google Sheets; familiarity with analytics tools is a plus

You’re excited about this opportunity because you will…

  • Build and manage relationships with restaurant partners at scale: Be the go-to person for your portfolio of partners, ensuring they feel supported and engaged.

  • Drive performance and growth: Use datapoints from various sources to identify opportunities to accelerate your partners’ businesses, and improve the value of our platform.

  • Deliver outstanding partner experiences: Keep restaurant partners informed, engaged and happy utilizing various communication channels, from whatsapps to in-person visits.

  • Promote Wolt’s services: Introduce partners to new features, campaigns, and services such as Wolt+, Ads, and Promotions.

  • Conduct market research: Stay up-to-date on industry trends and share insights to help shape strategies.

What we offer

  • A centrally located office in Munich, next to S-Bahn

  • Independent work in a high-trust, dynamic, and diverse team

  • A fast-growing tech company with endless learning opportunities and career growth potential

  • Competitive salary and benefits, including a discount on Wolt orders

  • Modern work equipment and office perks (snacks, fruits, coffee, etc.)

  • Flexible working hours, 30 days of paid vacation, and work-from-home days

  • Deutschland ticket subsidy and Urban Sports Club membership discount

  • Quarterly team events and regular opportunities to visit our Berlin head office

About WoltAt Wolt, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from couriers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.Wolt is part of DoorDash (NASDAQ:DASH) and was founded in 2014 in Helsinki. With its 7,000 employees, Wolt makes it incredibly easy to get your favorite restaurants and stores delivered to you. Wolt operates in 27 countries and 200+ cities across the EU and Middle East, enabling our users to order food and other things from 50,000 restaurants and stores, delivered by one of our 100,000 delivery partners. In May of 2022, Wolt was acquired by DoorDash. Founded in 2013, DoorDash is the largest on-demand local delivery platform in the United States. We currently connect over 20,000,000 customers each month in more than 7,000 cities with more than 500,000 local businesses and restaurants. We deliver almost everything: delicious food from restaurants, grocery products, alcohol, convenience items, flowers, pet food and other retail categories like home or electronics. We operate in the United States, Canada, Australia, and New Zealand...and with Wolt, now in 27 new markets across the EU and Middle East too!

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