Collaborate within a dynamic B2B team to expand market presence, support partners, and drive performance in the travel industry.
We are looking for a Junior Account Manager Italy to join our international B2B brand RateHawk, develop our business and make the travel world better together!
Job Responsibilities
- Expand and consolidate presence in the assigned territory;
- Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
- Collaborate with the sales team to identify and grow opportunities within the territory;
- Follow-up with existing and new partners in order to provide system training;
- Position the brand within the travel trade through ongoing product presentations and networking events;
- Address incident issues, ensuring partners support;
- Payments control: oversee and ensure accuracy in transaction processing;
- Spend approximately X% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
- Provide market & competitive environment analysis;
- Provide regular comprehensive reporting through CRM and internal systems;
- Maximize and develop API deals with the potential and existing partners.
Requirements
- Relevant experience. Ideally, 1 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in account management or business development of B2B travel companies;
- Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
- Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
- International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
- Languages knowledge. Fluent in Italian and English, other languages as a plus;
- Readiness for business trips. 20 – 30% of working time might be required for market visits.
Benefits
- Flexible schedules and opportunity to work remotely. Candidates from Milan can visit the office if they want to.
- Ambitious and supportive team who love what they do, appreciate each other, and grow together.
- Internal programs for adaptation and training, development of soft skills, and leadership abilities.
- Partial compensation for participating in external training and conferences.
- Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
- Corporate prices on hotels and travel services.
- My Time Day Off — an extra non-working day without loss of compensation.
