Jr Incident Management in BFSI Domain- Jefferies

AI overview

Contribute to production support and improvements in the BFSI domain by leveraging skills in systems, cloud solutions, and DevOps methodologies within a dynamic 24/7 shift environment.

Consultant (Junior role): a. 1-2 years experience b. It would be working from office role with 24*7 shift rotational shift c. Location: Bangalore d. Role Description/ Skill sets: Role Description e. Bachelor’s degree, preferably in Computer Science or Engineering or other relevant technical fields • Comfortable maintaining existing Production Support Solutions whilst leading production improvement activities • Deep skills in systems (operating systems, storage subsystems, networking) whilst implementing best practices for availability, reliability, and scalability • Strong interpersonal skills around communication, teamwork, time management, adaptability, and critical thinking • Verifiable interests in algorithms and distributed systems • Experience with knowledge management systems, preferably Confluence and SharePoint Experience scripting on Unix/Linux using Python • Database application development experience (Oracle, SQL Server etc.) • DevOps SME with exposure to FinOps considered an added benefit • Strong foundation in Informatica and Batch Job Schedulers (TWS / Autosys) • Build monitoring solutions that alert on symptoms rather than on outages • Strong experience with BI tool’s preferably Grafana • Significant multiyear experience working within SRE, DevOps and Production Support • Performance troubleshooting and tuning experience • Experience with development tools that aid in debugging, locating memory errors, performance analysis, etc. • Ability to operate with a managed services mentality and utilize Agile methodologies to accomplish all tasks • Financial Services Industry experience • Knowledge of Cloud – AWS, Azure and Snowflake would be considered a big plus **Personal Attributes: ** • Excellent verbal and written skills and ability to liaise with all levels from interns to Board Level Members • Pro-active and entrepreneurial attitude, comfortable with ownership responsibilities, who demonstrates a can-do attitude • Prepared to work India Production Day Hours and stay as long as required, if business challenges necessitate your personal input on shift handovers to get the job done

Capco is a global business and technology consultancy, part of Wipro, dedicated to the financial services and energy industries. With a focus on digital transformation, Capco delivers end-to-end data-driven solutions for banking, payments, capital mark...

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