Assist Japanese users with their online shopping experience, guiding them through platform issues and ensuring smooth user journeys on a leading shopping platform.
🇯🇵 Native Japanese / JPLT N1 Speakers Needed!
Role: Associate Customer Support (Permanent)
Support Japanese users on a leading online shopping platform — guide, solve, and make their shopping experience seamless.
📍 Cyberjaya, Malaysia
✈️ Relocation Support Provided
Your Day-to-Day
Assist customers via online channels, resolve order & platform issues, provide clear guidance, ensure smooth user journeys.
Shift Schedule (Rotational)
8AM – 5PM
9AM – 6PM
1PM – 10PM
3PM – 12AM
💡 Afternoon shift allowance included
Salary & Package
- MYR 8,000 – 9,000 Basic
- MYR 500 Transport Allowance
- Medical Coverage Included:
IP (≤ USD80K) • OP (≤ USD250)
- Optical • Dental
- Annual Leave • Medical Leave
Visa & Relocation — Covered
- Employment Visa Sponsorship
- One-way Flight Ticket
- 1-Week Hotel Stay (Reimbursed)
Visa process ~2 months after selection
Hiring Steps
3 Online Assessments:
JP LAT • CS Logical • Typing Test
Requirements
Native Japanese or JPLT N1
Benefits
Permanent roles. Medical benefits for self and family members, allowances, relocation support and reimbursements
Two95 International Inc. delivers a range of information technology services tailored to meet the diverse needs of businesses. Focused on providing comprehensive IT solutions, it serves clients across various industries looking to enhance their technological capabilities.
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