Joiner

LOCATION: Northern Ireland

SHIFT PATTERN: Monday to Friday

SALARY: Competitive

Purpose:

To play a pivotal role in our commitment to delivering innovative facilities management solutions. Operating within a fast-paced environment, this position is key to providing response maintenance repairs, general joinery works, and a range of handyman activities. The role will encompass Response Repair Services, Void Works, surveying, fault finding, roofing repairs, and various handyman tasks to ensure a comprehensive and efficient approach to facility maintenance.

Service Provision

Response Repair Services:

·       Address maintenance requests promptly, including joinery repairs, staging and caster wheel replacement and a range of handyman activities.

·       Conduct surveys and fault finding to identify and resolve maintenance issues efficiently.

Roofing Repairs:

·       Perform roofing repairs, addressing leaks, damages, and general maintenance to uphold the structural integrity of buildings.

·       Engage in reactive gutter cleaning where safe practices allow, downspout maintenance, and other related handyman tasks.

Handyman Activities:

·       Tackle various handyman activities, including but not limited to:

·       Painting and touch-ups.

·       Drywall repairs and patching.

·       Basic plumbing repairs such as fixing leaks and unclogging drains.

·       Installation of fixtures, shelving, and other components.

·       Furniture/office moves.

Customer Service:

·       Interact professionally with customers, addressing concerns, and providing information on the repair and maintenance processes.

·       Strive to exceed customer expectations through the delivery of high-quality joinery and handyman services.

Planned Preventative Maintenance (PPM)            

·       Undertake PPM works as required to include:

·       Fire door inspections.

·       Gutter/roof inspections.

·       Window inspections throughout the estates.

Efficiency and Cost-effectiveness:

·       Work diligently to complete joinery and handyman tasks efficiently, minimising downtime for clients.

·       Utilise resources effectively to ensure cost-effective solutions without compromising on quality.

Collaboration:

·       Collaborate with other members of the facilities management team, including technicians, supervisors, and project managers.

·       Communicate effectively with colleagues to coordinate and prioritise tasks for optimal project outcomes.

·       Conduct routine inspections of various emergency lighting systems throughout the client's facility.

·       Test and verify the functionality of emergency lights and exit signs.

·       Replace failed equipment, lamps, battery, ballasts, gear trays, fittings etc.

·       Ensure that all emergency lighting fixtures are properly positioned and free from obstructions.

·       Maintain detailed records of inspections, tests, and maintenance activities.

·       Stay up to date with relevant safety regulations and industry best practices.

·       Report any safety hazards or violations discovered during inspections.

·       Troubleshoot and resolve emergency lighting system malfunctions promptly.

Skills and Experience

Essential Criteria:

·       Proven experience as a joiner and handyman, with expertise in response maintenance works.

·       Strong understanding of surveying, fault finding, roofing repairs, and general joinery practices.

·       Versatility in performing a variety of handyman tasks.

·       Excellent customer service skills and effective communication with clients and team members.

·       Adherence to safety regulations and a commitment to maintaining a safe work environment.

·       Certification or apprenticeship in joinery.

·       UK Driving Licence.

Desired Skills:

·       Strong attention to detail and the ability to follow safety protocols.

·       Excellent problem-solving skills and the ability to work independently.

·       Effective communication skills, both verbal and written.

·       Ability to work flexible hours, including weekends and evenings, as needed.

Attitude / Motivation:

·       Confident decision maker under pressure.

·       Flexible, reliable, responsible, calm in a crisis.

·       Positive and supporting of organisational change.

·       Positive attitude.

·       Motivated by a desire to grow the business using effective systems.

·       A willing team player.

·       Ability to work on own initiative.

·       Willing to continue professional development and to develop the role.

·       Willing to undergo, and provide, training/coaching in line with organisational philosophy.