Italian Speaking Telecommunications Support Specialist in Greece

Patrique Mercier Recruitment ES is excited to announce an opening for an Italian Speaking Telecommunications Support Specialist in Greece! This is a perfect opportunity for individuals who are enthusiastic about technology and telecommunications and have a passion for customer service. In this role, you will provide essential support to Italian-speaking clients, addressing their inquiries and ensuring seamless telecommunication experiences.

Join a dedicated team where you can utilize your skills, develop your career, and enjoy the rich culture and lifestyle that Greece has to offer. If you thrive in a collaborative environment and are eager to support clients with exceptional service, we want to hear from you!

Your Responsibilities

• Deliver high-quality support to Italian-speaking customers in the telecommunications sector.
• Troubleshoot and resolve issues related to telecommunication services efficiently.
• Guide customers through product features and address any technical inquiries.
• Maintain accurate records of customer interactions and solutions provided.
• Work closely with colleagues to enhance service delivery and customer satisfaction.
• Participate in ongoing training to stay updated on industry trends and service innovations.

Requirements

• Fluency in Italian (both written and spoken) is mandatory.
• Solid understanding of telecommunications principles and services.
• Prior experience in customer service or technical support is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a proactive approach.
• Ability to work effectively both independently and as part of a team.
• Willingness to embrace life in Greece while serving clients with dedication!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
• ·         Free Greek Lessons, discounts and other perks