Italian-Speaking Tech Support for Leading Electronic Company in Athens, Greece

Patrique Mercier Recruitment ES is pleased to offer an exciting opportunity for an Italian-Speaking Tech Support Specialist to join a leading electronic company situated in the beautiful city of Athens, Greece! This role is designed for individuals who possess a passion for technology and thrive on helping customers. As part of our dynamic team, you will assist Italian-speaking clients in resolving their technical issues while enjoying the rich culture and history of Athens.

Your Responsibilities

• Provide specialized technical support to Italian-speaking customers for a range of electronic products.
• Diagnose and effectively resolve technical issues to ensure customer satisfaction.
• Educate clients on the best practices for using our products and services.
• Maintain precise documentation of customer inquiries and technical solutions provided.
• Collaborate with team members to promote excellence in service delivery and share knowledge.
• Engage in regular training to stay updated with product developments and market trends.

Requirements

• You must ensure that your nationality and native language is clearly stated in your application. Fluency in Italian (both spoken and written) is required.
• Strong technical skills with a proven ability to troubleshoot effectively.
• Previous experience in technical support or customer service is desirable.
• Exceptional communication and interpersonal skills.
• Ability to work cooperatively in a fast-paced, team-oriented environment.
• Willingness to relocate to Athens, Greece, and experience its vibrant culture.
• Commitment to continuous learning and professional growth in the technology industry!

Benefits

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package (including a paid flight, transfer, and 2 weeks' paid hotel accommodation)

Free Greek Lessons, discounts and other perks