Italian Speaking Support Center Analyst roles available in Athens, Greece

Patrique Mercier Recruitment ES is delighted to announce openings for Italian Speaking Support Center Analyst roles in the beautiful city of Athens, Greece! This is a fantastic opportunity for individuals who are passionate about customer service and technology. As a Support Center Analyst, you will be responsible for assisting Italian-speaking clients with their inquiries and technical issues, delivering top-notch support and ensuring excellent customer satisfaction.

Join a dynamic team where you can enhance your skills, work in a lively environment, and enjoy life in one of the most historically rich cities in the world. If you are eager to contribute to a supportive and innovative organization, we want to hear from you!

Your Responsibilities

• Provide exceptional support to Italian-speaking customers through various channels, including phone, email, and chat.
• Troubleshoot and resolve customer issues while maintaining a high standard of service.
• Inform customers about product features and provide guidance on best practices.
• Maintain detailed records of customer interactions to improve service processes.
• Collaborate with team members to enhance the overall customer experience and service efficiency.
• Engage in continuous training to stay updated on products and market trends.

Requirements

• Fluency in Italian (both written and spoken) is required.
• Strong understanding of customer service principles and practices.
• Technical proficiency and troubleshooting skills are beneficial.
• Excellent communication and problem-solving abilities.
• A positive attitude and a willingness to collaborate in a team setting.
• Ability to adapt and learn quickly in a fast-paced environment.
• A willingness to relocate to Athens and immerse yourself in Greek culture!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
• ·         Free Greek Lessons, discounts and other perks