Italian Speaking Remote Support Specialist

Patrique Mercier Recruitment ES is excited to announce an opening for an Italian Speaking Remote Support Specialist! In this role, you will be instrumental in delivering top-notch support to our Italian-speaking clients, ensuring their needs are met with professionalism and care. If you are passionate about customer service and enjoy working remotely, this position is tailor-made for you!

Your Key Responsibilities

• Provide exceptional remote support to Italian-speaking customers via various communication platforms.
• Troubleshoot and resolve a wide range of customer issues, ensuring a high level of satisfaction.
• Educate customers on product functionalities, empowering them to maximize their experience.
• Document interactions meticulously to support ongoing improvements in our services.
• Collaborate with team members to enhance customer service processes and strategies.
• Engage in continuous learning and development to keep your skills sharp.

Requirements

• Fluency in Italian (both spoken and written) is essential for this role. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
• Strong communication and customer service skills.
• Technical proficiency and a knack for troubleshooting are highly valued.
• Prior experience in remote support or customer service is preferred but not required.
• A self-starter attitude with the ability to thrive in a remote work environment.
• Commitment to providing a positive customer experience and building lasting relationships.
• Enthusiasm for personal growth and development within a supportive team atmosphere!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
• ·         Free Greek Lessons, discounts and other perks