Italian Speaking Customer Support for Subscription-Based Services Department

🌟 Join Our Dynamic Team! Patrique Mercier Recruitment ES is on the lookout for an Italian Speaking Customer Support representative for our Subscription-Based Services Department. This exciting opportunity allows you to engage with customers while working in a vibrant and supportive environment. If you're fluent in Italian and passionate about customer service, we want to hear from you!

In this essential role, you will assist Italian-speaking customers with their inquiries related to subscription services, ensuring they have a seamless and satisfactory experience. You will be pivotal in helping customers understand our offerings and resolve any issues they may encounter. If you're ready to take the next step in your career and make a positive impact on our customers' experiences, we encourage you to apply!

Your Responsibilities

• Provide exceptional customer support to Italian-speaking clients through various communication channels.
• Assist customers with inquiries related to subscription services, providing accurate information and resolutions.
• Document customer interactions precisely in our CRM system.
• Collaborate with team members to achieve service level objectives and enhance customer satisfaction.
• Participate in ongoing training to stay informed about service updates and industry trends.

Requirements

• Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
• Fluency in Italian (written and spoken) is essential.
• Strong customer service orientation and a passion for helping others.
• Previous experience in customer support is beneficial but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a positive attitude.
• Strong problem-solving abilities and attention to detail.
• Willingness to embrace new challenges and learn continuously.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...