Italian Speaking Customer Support for Subscription-Based Services Department

🌟 Join Us in Delivering Excellence! Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for an Italian Speaking Customer Support representative in our Subscription-Based Services Department. If you are fluent in Italian and passionate about customer service, this role is perfect for you!

In this vital position, you will assist Italian-speaking customers with their inquiries related to subscription services, ensuring they receive top-notch support and guidance. Experience the satisfaction of helping customers while working in a collaborative and dynamic environment. If you're ready to make a positive impact in the subscription services industry, we invite you to apply!

Your Responsibilities

• Provide exceptional customer support to Italian-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding subscription services, addressing their concerns and providing timely solutions.
• Accurately document customer interactions and feedback in our CRM system.
• Work closely with team members to achieve service goals and enhance customer satisfaction.
• Engage in ongoing training to keep updated on product features and industry trends.

Requirements

• Fluency in Italian (written and spoken) is essential. Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter.
• Strong dedication to delivering high-quality customer service.
• Experience in customer support or subscription-based services is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A collaborative team player with a positive attitude.
• Strong problem-solving skills and attention to detail.
• Ability to work effectively in a team setting and adapt to different situations.

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel )

·         Free Greek Lessons, discounts and other perks