Italian Speaking Customer Support for Ride-Sharing App Dept. In Athens, Greece

🚗 Join Our Ride-Sharing Revolution! Patrique Mercier Recruitment ES is excited to offer an amazing opportunity for an Italian Speaking Customer Support representative for our Ride-Sharing App Department, located in the heart of Athens, Greece. If you are fluent in Italian and passionate about enhancing the user experience in the world of transportation technology, this position is for you!

In this dynamic role, you will assist Italian-speaking customers with inquiries related to our ride-sharing app, ensuring they receive top-notch support and guidance. Experience the vibrant culture and lifestyle of Athens while contributing to an innovative company in the fast-paced world of ride-sharing. If you’re ready to take on this challenge and help shape the future of urban transportation, we want to hear from you!

Your Responsibilities

• Provide exceptional customer support to Italian-speaking users via phone, email, and chat.
• Assist customers with inquiries regarding the ride-sharing app, addressing issues and providing effective solutions.
• Maintain accurate records of customer interactions in our CRM system.
• Collaborate with team members to meet service level goals and enhance the overall customer experience.
• Participate in ongoing training to remain informed about app features and industry trends.

Requirements

• Fluency in Italian (written and spoken) is essential. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
• A strong dedication to delivering high-quality customer service.
• Previous experience in customer support, particularly in the tech or ride-sharing industry, is a plus but not required.
• Excellent communication and interpersonal skills.
• A proactive team player with a positive and enthusiastic approach.
• Strong analytical and problem-solving skills.
• Willingness to work in Athens, Greece, embracing the vibrant local culture!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...