Italian Speaking Customer Support for Online Marketplace Platform Department

🌐 Join Our Dynamic Team! Patrique Mercier Recruitment ES is excited to offer an incredible opportunity for an Italian Speaking Customer Support representative for our Online Marketplace Platform Department! If you are fluent in Italian and passionate about facilitating online shopping experiences, this role is perfect for you!

In this role, you will assist Italian-speaking customers with their inquiries related to our online marketplace, ensuring a smooth and satisfying shopping experience. You will be an essential part of our commitment to customer satisfaction while helping to create a vibrant online community. If you're ready to take on this exciting role and contribute to our growing platform, we want to hear from you!

Your Responsibilities

• Provide exceptional customer support to Italian-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding marketplace products, services, and policies, resolving issues and providing solutions.
• Document customer interactions accurately and efficiently in our CRM system.
• Collaborate with team members to achieve customer service goals and enhance overall satisfaction.
• Participate in ongoing training to stay updated on platform features and industry trends.

Requirements

• Fluency in Italian (written and spoken) is essential. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
• Strong commitment to providing high-quality customer service.
• Previous experience in customer support is advantageous but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a positive and solution-oriented attitude.
• Strong problem-solving skills and attention to detail.
• Willingness to work in a fast-paced online environment.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...