Italian Speaking Customer Service for Hotel Reservations Department in Greece

Patrique Mercier Recruitment ES is thrilled to present an exciting opportunity for Italian-speaking individuals to join the Hotel Reservations Department in Greece as Customer Service Representatives! If you have a passion for travel and hospitality and enjoy assisting customers in planning their perfect getaways, this role is perfect for you. You will provide exceptional support to Italian-speaking clients regarding hotel reservations and inquiries, ensuring they have a seamless experience. Become part of a dynamic team that values excellent customer service in the hospitality industry!

Your Responsibilities

• Provide outstanding customer service to Italian-speaking clients via phone, email, and live chat.
• Assist customers with hotel reservations, answer inquiries, and resolve any issues that may arise during the booking process.
• Maintain a friendly and professional demeanor in all interactions with customers.
• Accurately document customer interactions to support continuous service improvement.
• Collaborate with colleagues and hotel partners to ensure a smooth booking experience.
• Participate in training sessions to remain knowledgeable about the hospitality industry and best practices.

Requirements

• Fluency in Italian (both written and spoken) is essential. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
• A strong commitment to delivering exceptional customer service.
• Previous experience in customer service or hospitality is a plus, but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work independently and effectively as part of a team.
• Positive attitude and proactive approach to customer satisfaction.
• Willingness to learn and develop within a supportive and vibrant environment!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...