Italian Speaking Customer Service for Airline Reservations Department In Greece

Patrique Mercier Recruitment ES is excited to offer a unique opportunity for Italian-speaking individuals to join the Airline Reservations Department in Greece as Customer Service Representatives! If you have a passion for travel and exceptional customer service skills, this role is perfect for you. You will assist Italian-speaking customers with their inquiries and reservations, ensuring they have a smooth and enjoyable experience while planning their travels. Become part of a dynamic team dedicated to facilitating amazing travel experiences!

Your Responsibilities

• Provide outstanding customer service to Italian-speaking clients through phone, email, and live chat.
• Effectively handle customer inquiries related to flight reservations, cancellations, and changes.
• Maintain a friendly and professional demeanor in all customer interactions.
• Document customer interactions accurately to assist in improving services.
• Collaborate with team members and other departments to resolve customer issues effectively.
• Participate in training sessions to enhance knowledge of airline policies and customer service best practices.

Requirements

• Fluency in Italian (both written and spoken) is essential. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
• Strong commitment to delivering high-quality customer service.
• Previous experience in customer service or travel-related industries is a plus, but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Proactive attitude and strong problem-solving abilities.
• Willingness to learn and grow within a supportive and dynamic work environment!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...