Italian Speaking CS role for Online Media industry in Athens - Relocation Pack

🌟 Fantastic Career Opportunity: Italian Speaking Customer Support Role in Online Media with Relocation Pack!

Patrique Mercier Recruitment ES is excited to present an excellent opportunity for an Italian Speaking Customer Support role within the Online Media industry, based in the beautiful city of Athens, Greece. To assist your transition, we provide a comprehensive relocation package that makes it easier for you to embark on this exciting new adventure.

In this vital role, you will be responsible for assisting clients in navigating the online media landscape, addressing their inquiries, and ensuring a remarkable customer experience. If you have a passion for customer service and are eager to join a dynamic industry, we’d love to hear from you!

Your Responsibilities

• Provide outstanding customer support to clients in the Online Media industry by effectively addressing their inquiries and resolving issues.
• Guide customers through platform navigation, service features, and best practices to optimize their experience.
• Document customer interactions and feedback to drive improvements in service quality and user experience.
• Collaborate with internal teams to relay insights into customer needs and potential service enhancements.
• Stay informed about the latest trends and developments in online media to provide knowledgeable assistance.
• Contribute to maintaining a positive company image through effective communication and a strong commitment to customer satisfaction.

Requirements

• Fluency in Italian and English is essential; proficiency in additional languages is a bonus.
• Previous experience in customer support or a similar role is preferred.
• Strong problem-solving skills and the ability to multitask effectively.
• Excellent communication and interpersonal skills with a focus on customer satisfaction.
• Able to work effectively within a team environment.
• Willingness to adapt and learn in a fast-paced industry.
• A genuine passion for the online media sector and commitment to delivering exceptional customer service.

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package (flight, transfer and 2 weeks hotel stay)
• ·         Free Greek Lessons, discounts and other perks