Italian customer service for motorcycle brand in Athens, Greece

Join Patrique Mercier Recruitment ES as an Italian Customer Service Representative for a renowned motorcycle brand located in the vibrant city of Athens, Greece! This role is perfect for those who are passionate about motorcycles and eager to provide top-notch customer support. You will assist Italian-speaking customers with their inquiries, ensuring that they have an exceptional experience with our client's products and services. Embrace the excitement of working in a dynamic motorcycling environment while enjoying the rich history and culture that Athens has to offer!

Your Responsibilities

• Deliver excellent customer service to Italian-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to motorcycle products and services.
• Resolve customer issues promptly and efficiently to ensure complete satisfaction.
• Document customer interactions accurately for future insights and service improvement.
• Collaborate with team members to reach common objectives and enhance the customer experience.
• Participate in training to stay updated on products, services, and industry trends.

Requirements

• Fluency in Italian (both written and spoken) is essential.
• A genuine passion for motorcycles and customer service.
• Previous experience in customer service is advantageous but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to manage inquiries and challenges with a positive and professional demeanor.
• Willingness to relocate to Athens, Greece, and adapt to a new cultural environment.
• A desire to grow and develop within an enthusiastic team!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package (flight, transfer and 2 weeks hotel stay)
• ·         Free Greek Lessons, discounts and other perks